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      iHerb

      Engaged employer

      iHerb reviews

      They Won't Tell You the Truth - Anonymous employee iHerb Employee Review

      1.0
      8 Apr 2019
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The company is very stable and profitable. They are looking to sell and if you are looking for money alone, this would be a fine place to be. There are a handful of really strong engineers across nearly every area. They were mostly recently hired, but it seems like they are already frustrated and unable to do what needs to be done.

      Cons

      The benefits are total junk. Basically the minimum they have to give you tosay they have benefits. Management does not have your back. Ever. The engineers are extremely immature and junior and do not understand the basic building blocks of the tools they use. Everyone is afraid. Management is afraid of execs, product is afraid of management, developers are afraid of product and everyone jumps with a knee-jerk reaction whenever a new feature is demanded. There is no planning. Everything is the top priority and product is constantly fighting over who gets to have their feature developed first. Due to this infighting, almost every release is delayed making it harder to plan the next release. The exec team doesn't seem to understand how software works or how it is built and there are a lot of 'old boys club' kind of behaviors going on with back-room promises.

      avatar
      iHerb Response
      7y
      One would agree with you that iHerb is extremely profitable and growing at an exponential rate. As a result, the need to hire talented team members to add to our ever expanding workforce is of significant importance. There is a great deal of planning and partnership that goes into exceeding iHerb’s current momentum within the industry. Like anything in life, change is inevitable and those that are excited to embark on the journey will flourish with new direction and fresh ideas. It is advisable to address any concerns or questions with your HR or management teams to prevent un-necessary speculation or assumption.

      Explore other reviews about iHerb

      5.0
      16 May 2026
      Warehouse supervisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Great people to work with.

      Cons

      Sometimes communication is lacking or gets changed.

      2.0
      22 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      iHerb pays 100% of medical benefits for you and your immediate family. They are generous with vacation accruals. Salaries are generous.

      Cons

      The company continues to operate with a small-business, "mom-and-pop" mentality despite its growth. Leadership is highly centralized, with most decisions driven by the CEO. Employees often perceive that those who are not viewed favorably by leadership are eventually managed out of the organization. There is a culture of fear around speaking up, as many employees worry about potential negative consequences to their employment. Favoritism among leaders is frequently observed, and advancement opportunities can be limited for individuals who are not part of the preferred inner circle.

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