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While we take all reviews seriously, and always listen to all opportunities for improvement, this review comes with some skepticism due to the fact that we don't have a job role with the title of Regional Account Manager, and especially for someone that has been with the company for over 20 years would know that.
That being said, the customer is our number one focus, and the quality of the results for our over 1600 paying clients is always front and center.
In the sales role, pay is a large part full commission, so earnings are based on performance, and many reps have very high overall pay (yes, some are low due to low sales performance).
We know there is always room to do better, and we are currently actively engaged in listening to our current associates ideas and implementing many suggestions for 2025.