Pros
-great coworkers
-3 days off 4 days on
-remote
The one thing i liked about iNOC is my coworkers, they were great people to work with.
Cons
- mainly administrative work
-out dated training processes
-low pay
-high turnover rate
-high call volume
My time in the NOC department became highly repetitive, and I felt like I wasn’t gaining any new knowledge. The work lacked hands-on, technical engagement most of the time, we were either escalating issues to another team or reaching out to a third-party provider to resolve them. Toward the end of my tenure, increased micromanagement made the job even more frustrating. If you’re new to the field, this could be a decent entry point, but for those with experience, it’s best to look elsewhere.