Great company to work for! - Talent Acquisition Manager impact.com Employee Review

5.0
14 Apr 2022
Recommend
CEO approval
Business outlook

Pros

The company is growing very fast and has significant investment from well established investors. It's exciting to be part of the journey in a SaaS, MarTech business while it is going through explosive growth (both organically and by acquisition or other companies). The culture here is very people first. If you start here as a grad, or in any role, you will get shares in the company. There is also "unlimited holiday" which essentially means take off the time you need to enjoy your life and manage your own time. Putting this responsibility on the employee empowers people to manage their own work/life balance. Finally the general vibe of the company is "feel good", the industry niche is under the the umbrella of "Marketing and Advertising" which is a fun industry to work in anyway! The people are fun, have good energy and want the company and each other to be successful.

Cons

This isn't necessarily a "con", but we are fast approaching 1000 people globally. During this "scale up" period of growth the company needs to think more seriously about the "people infrastructure". A proper, established HR function with a C-Suite people person, and an established talent acquisition function in each region. This is really starting to take shape and I can see the heavy investment in these areas which is great.

Explore other reviews about impact.com

5.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits. Great product/ company. Supportive environment. Flexible work schedule. Hire within and want to promote and give raises. Free lunches. They do a lot of employee events. The culture is really great and my work/ life balance has never been better.

Cons

Some teams have to go in 3 days

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impact.com Response
3w
Thank you so much for this review. We appreciate that you are finding a solid work/life balance and agree the culture is strong. Thanks for all of your contributions to the business.
2.0
28 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The People: The day-to-day team is easily the best part of this company. Middle management and individual contributors are incredibly smart, empathetic, and wonderful to work with. There is a genuine sense of camaraderie at the ground level. The Product: You are working on something truly viable. The product is incredibly solid, has great market potential, and is something you can actually feel proud to build and support. The Perks: Unlimited PTO and a hybrid office are massive benefits that are genuinely respected by your direct peers and managers, allowing for some work-life flexibility if/when you can grab it.

Cons

Directionless Senior Leadership: Executive leadership is a complete mess. They are chronically misaligned and seemingly incapable of agreeing on a unified strategy. As a result, priorities shift constantly, pulling teams in entirely different directions and constantly piling on chaotic, reactionary work. Culture Shift: While the company loves to preach a healthy, supportive culture, the reality at the top is the exact opposite. Management by Fear: The newest member of the senior leadership team is actively destroying the company culture and morale. They choose to lead through intimidation and dishonesty rather than inspiration and transparency. It has created a toxic ripple effect that is rapidly burning out the middle management layer.

2
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impact.com Response
3w
Thank you for taking the time to share such thoughtful feedback. We're encouraged that you highlighted the strength of your colleagues, the quality of our product, and the flexibility our teams work hard to provide. At the same time, we're taking your concerns seriously. Alignment, transparency, and culture are critical to building a company where people can do their best work, and it's clear from your experience that we still have work to do. While we may not agree with every characterization, we recognize the importance of listening to consistent themes, learning from them, and continuing to improve how we communicate, lead, and support our teams. We appreciate your contributions and thank you for this feedback.
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