Mission driven organization that's tackling a big problem - Anonymous employee knownwell Employee Review

5.0
27 Nov 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It's energizing to work with a group of people who are all committed to getting stigma free care to patients (including taking a wide range of insurances). The company is small enough that new ideas can be considered rapidly and implemented if there is data to support the change and excitement within the team. In an industry in which so many companies are cutting corners (compounding medications, not having synchronous visits), it feels great to work at a place that isn't simply following these trends.

Cons

knownwell faces the challenges you'd expect from a hybrid model that takes insurance, and the team is growing quickly to address those challenges.

Explore other reviews about knownwell

5.0
21 May 2026
Recommend
CEO approval
Business outlook

Pros

Love the hybrid schedule, team is very supportive, quality of care patients get is top notch, and patients are happy with the services provided.

Cons

Need to be adaptive to change since it's a fairly new operation, the leadership team is very thoughtful of rolling out new systems, and they're open for feedback

5.0
22 Jan 2026
Recommend
CEO approval
Business outlook

Pros

knownwell is very mission-driven focused on delivering inclusive, compassionate care that is evidence-based and free of weight bias. I feel fulfilled knowing I'm making a positive impact on my patients. I can also sleep well at night knowing that all protocols and guidelines are aligned with the OMA and only FDA-approved medications are used. No shady snake oil supplements or compounded substitutes here! Culture is supportive of work/life balance and professional development. Leadership team is made up of brilliant minds (with incredibly impressive pedigrees and track records!) and they genuinely strive to be available, approachable, and responsive.

Cons

Like any start-up at this point in development, there are some growing pains and challenges as we scale. knownwell certainly experiences a number challenges and transitional issues as we mature and grow. This is frustrating and scary at times, however, I am grateful for the forward-thinking and detail-oriented executive team. They are thoughtful and purposeful with change and growth-related decisions as well as transparent with the "why" of change. This helps to mitigate some of the stress and frustration and keeps the team engaged.

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