Grew too fast - Technician ooma Employee Review

3.0
11 Jun 2020
Recommend
CEO approval
Business outlook

Pros

Pros? Well before they got too big for their britches, it was pretty pleasant

Cons

Management needs to take some Fred Pryor training courses to learn how to manage employees, and this goes for all departments. Also it's not about skill, but who you know there. It's really a crappy phone service too. That app sucks!

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ooma Response
5y
Thanks for your review. Your feedback is helpful so we can build on our strengths and fix our weaknesses.

Explore other reviews about ooma

5.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Super friendly and helpful staff... from HR to Operations to Leadership. Good work life balance, Opportunities for remote or hybrid work,

Cons

Benefits are very solid for a smaller company but not world class.

4.0
29 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Consistent product strategy, focused teams, leadership is focused on company and employee success, decent internal communication on companywide initiatives or updates, structured/traditional company All Hands meetings, improving stock price, solid product competitive advantages.

Cons

Lots of senior leadership has been with the company for 10-20 years. This can be great for institutional knowledge and consistency but can also create significant blindspots. Modernization of tools, systems and employee expectations can sometimes feel outdated, completely manual or slow. Investment decisions can sometimes feel pennywise but pound foolish. Collaboration between technical and product teams can feel painful.

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