Supportive manager but toxic environment and unrealistic demands - Email & SMS Marketing Coordinator rue21 Employee Review

2.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Amazing direct manager, always pitching in and helping since we were understaffed

Cons

Everything else: lack of structure, taking on the responsibilities of a more advanced role and not being compensated for the additional work, upper management’s unrealistic expectations, toxic leadership/environment.

Explore other reviews about rue21

5.0
25 Dec 2025
Recommend
CEO approval
Business outlook

Pros

flexible for college student discounts

Cons

too clicky hours were limited

1.0
14 Apr 2026
Recommend
CEO approval
Business outlook

Pros

there is absolutely none, if you’re asking about the discount it’s 20%

Cons

requires professional references, which is fine, but then won’t respect you schedule when needing to finish out your two weeks. No communication up the line, you have to answer to a list of people but none respond or work with you. Ancient pos systems, takes a whole 90 seconds to get a receipt to a customer, refuses refunds. you can issue one but you have to fallow up with emails which would be harmless if it weren’t for the scoldings you get to make the customer happy when that’s all they want. Low quality training, we went over how to read a list for 3 days, but then when it came to actual fictions of the store you just had to know what do do with prior experience. it’s actually just a huge mess from the top down. the store i walked into had the whole prior team on strike and left.

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