Garage start-up - Anonymous employee springbig Employee Review

1.0
13 Mar 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Cool People and fun work environment

Cons

- Upper management has no clue what there doing - Important decisions are usually not planned and made on the fly - Greed runs the company

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springbig Response
3y
Thank you for taking the time to provide your feedback regarding your experience with our company on Glassdoor. At our company, we value feedback as it helps us to improve and better serve our employees. We're sorry to hear that you feel upper management makes last minuet decisions. We understand that changes can sometimes happen quickly, but we strive to ensure that all decisions are thoroughly considered and made with the best interests of our employees and the company in mind. We want to assure you that our company values our employees and their contributions to our success.

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5.0
6 Nov 2025
Recommend
CEO approval
Business outlook

Pros

Great place to work at

Cons

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1.0
25 Nov 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Sadly, none at the moment

Cons

Leadership & Culture: Leadership lacks alignment, which creates confusion around priorities and expectations. Frequent shifts in strategy without clear communication. Decision-making often feels reactive rather than thoughtful or data-driven. Insecurity at the top trickles down and impacts morale. Culture struggles with transparency and trust. Communication & Structure: Cross-department communication is inconsistent and can be siloed. Feedback is not always welcomed, even when intended to help the business. Important information doesn’t flow smoothly, causing repeated misunderstandings. Teams are sometimes blamed for issues caused by unclear direction. Workload & Expectations: Workload can be heavy due to constant pivots and shifting SLAs. Goals and KPIs change frequently, which makes it difficult to measure success. Lack of standardization across processes leads to inefficiency. Limited support given for new initiatives despite high expectations. Career Growth & Support: Career development is inconsistent and not always based on performance. Leadership changes can stall or reverse career progress. Recognition largely depends on which department you sit in or who your direct leader is. Onboarding for internal roles and promotions lacks structure. General Environment: Internal morale can be low due to uncertainty and inconsistent communication. Changes happen quickly, often without sufficient explanation or resources. Teams are spread thin, making collaboration challenging. Employee concerns are acknowledged but not meaningfully addressed.

4
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