Good Intentions, Poor Execution - Anonymous employee way.com Employee Review

1.0
2 Feb 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The company attempts to introduce new tools and initiatives to improve processes. Infrastructure upgrades show intent to modernize. Teams are generally hardworking and committed despite operational challenges.

Cons

There is a strong focus on appearances and presentations rather than solving real, day-to-day problems. Basic facilities are often neglected — for example, a coffee machine was introduced while the drinking water facility remains broken frequently. New tools, such as project management systems, are rolled out without proper training; sessions are limited to high-level presentations with no practical guidance. Senior leadership, including HR, India operations, and design leadership, feels outdated and disconnected from current industry standards. Responses to Glassdoor reviews often appear generic and scripted rather than addressing the actual issues raised. Internal communication channels do not feel safe or effective for raising concerns, leading to hesitation in openly sharing feedback.

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way.com Response
3mo
Thank you for taking the time to share such thoughtful and detailed feedback. We appreciate your recognition of the effort teams put in, the intent behind infrastructure upgrades, and the initiatives introduced to improve how we work. We also acknowledge the concerns you’ve raised. As the organization grows, it’s important that improvements go beyond intent and are felt meaningfully in day-to-day work, whether that’s in facilities, enablement, or how new tools and processes are rolled out. Ensuring adequate training, practical guidance, and clear communication remains an ongoing focus for us. We recognize that some individuals may prefer to share feedback anonymously on platforms like Glassdoor. At the same time, these public forums are not designed for organizations to discuss internal matters or individual employee situations in detail. For that reason, we encourage concerns to be raised through appropriate internal channels, where context can be shared, conversations can happen safely, and issues can be addressed responsibly. Be rest assured, they will be dealt with the sensitivity and empathy required. We appreciate the perspective you’ve shared, as it helps us reflect on where we need to prioritize more deeply and strengthen how change is experienced across the organization. Way HR Team

Explore other reviews about way.com

5.0
15 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Provides opportunity to learn and progressin your career

Cons

Couldn't find any cons as such

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way.com Response
5mo
Thank you for taking the time to share your experience with us! Feedback like this reinforces the work our teams do every day, and we truly appreciate your support. Wishing you continued success, and thank you for being part of our journey. Way HR Team
1.0
18 Jan 2026
Recommend
CEO approval
Business outlook

Pros

You work from home and it’s 100% remote

Cons

This is by far the most toxic work environment I have ever experienced. Communication is absolutely terrible, and management thrives on micromanaging instead of actually supporting employees. There is zero respect for boundaries, availability, or basic professionalism. Target managers retaliate when you don’t bend over backward to accommodate unreasonable demands. If you say you can’t work a specific day, instead of respecting that, they guilt-trip you and make insulting assumptions like “I don’t think you’re busy those days, you just don’t want to work.” That is not only unprofessional, it’s disrespectful and demoralizing. Leadership creates a hostile atmosphere where employees feel pressured, undervalued, and constantly watched. Instead of solving problems, they blame workers and create unnecessary tension. There is no accountability at the management level, only favoritism and power-tripping. If you value your mental health, work-life balance, and basic human respect, I would strongly suggest avoiding this place. No job is worth being treated like this. Not to mention I’m the hurricane parking the director said that during a hurricane the Florida team would have to be in the parking lot even if officer state they have to move we have to tell the officers we have permission to be there mid hurricane and in the meeting some of the team memebers were looking forward for a hurricane to happen

4
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way.com Response
4mo
Thank you for taking the time to share such detailed feedback. We’re sorry to hear that your experience felt this distressing, and we recognise how strongly workplace interactions and communication can impact one’s sense of well-being. Respect, professionalism, personal boundaries, and psychological safety are principles we expect across the organisation. Feedback suggesting otherwise is taken seriously, and we do not condone retaliation, intimidation, or disrespectful behaviour in any form. At the same time, we believe that real and lasting change happens when concerns are brought forward with context, allowing all perspectives to be understood and clarified fairly. This helps address issues constructively, prevents misunderstandings, and ensures situations are not viewed in isolation or taken out of context. We encourage concerns to be raised through the appropriate internal channels, where they can be reviewed confidentially, discussed thoughtfully, and addressed with the right support, coaching, or corrective action where required. This process also enables accountability at the right levels. Please do reach out to the HR team for support. We appreciate you sharing your perspective and wish you the very best moving forward. Way HR Team
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