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      Equity Residential

      Engaged employer

      Equity Residential Reviews

      4.0

      76% would recommend to a friend

      (1,121 total reviews)
      avatar

      Mark Parrell

      87% approve of CEO

      72% positive business outlook

      Ratings by demographic groups

      Equity Residential has an employee rating of 4.0 out of 5 stars, based on 1,121 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Equity Residential employee rating is in line with the average (within 1 standard deviation) for employers within the Real estate industry (3.8 stars).

      Reviews by job title

      1K reviews
      1.0
      19 Jun 2026

      Major touring policy issue

      Leasing consultant
      Recommend
      CEO approval
      Business outlook

      Pros

      The communities are physically nice

      Cons

      The biggest problem is the current tour policy is sheer insanity. On-site staff are already burning out by headcount being reduced whenever possible, and on top of it, they have made tours unlimited (5 tours can be booked at once, and this can happen every 30 minutes, even for 1 person working). Leasing agents and on-site staff are going to leave, burn out, continue calling out causing further short staffing. PLEASE do something about this policy before our office staff disintegrates, it is truly awful.

      avatar
      Equity Residential Response
      1w
      Thank you for taking the time to share your feedback and for your continued contributions to Equity Residential. We appreciate your recognition of our communities and the care that onsite teams put into creating positive experiences for residents every day. We're sorry to hear about your concerns regarding tour scheduling, staffing levels, workload, and the impact these changes may be having on employees and residents. We understand that onsite teams play a critical role in our success, and feedback about operational processes, resource allocation, and employee experience is important. We appreciate you sharing your perspective and specific concerns. Input from our onsite teams helps inform ongoing conversations about how we support employees while continuing to meet the needs of our residents and communities. We also encourage you to continue sharing your feedback with your HR Business Partner, leadership team, or through our confidential Call to Action Hotline (800-231-5699 or CallToActionHotline.com) so concerns can be reviewed through the appropriate channels. Thank you again for your honesty and feedback. We value the work our onsite teams do each day and appreciate you taking the time to share your experience.
      1.0
      16 Jun 2026

      Diverse opportunities overshadowed by profit-driven management

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Rent discount and diverse opportunities.

      Cons

      Upper management is all about the money, can get daunting.

      avatar
      Equity Residential Response
      1w
      Thank you for taking the time to share your feedback and for your contributions during your time with Equity Residential. We're glad to hear that you valued the rent discount and the diverse opportunities available throughout the organization. We're sorry to hear that your experience with leadership and company priorities did not meet your expectations. We understand the importance of balancing business objectives with supporting our employees, residents, and communities, and we appreciate you sharing your perspective. Feedback like yours helps us continue to evaluate and improve the employee experience. Thank you again for your feedback, and we wish you the best in your future endeavors.
      4.0
      16 Jun 2026

      Caring management and good pay, but advancement is tough

      Renewal specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      The managers actually care about your best interest and you as a person, they look at each worker as an individual instead of everyone as employees. The pay is pretty good with yearly raises and bonus's.

      Cons

      Can be hard to move up in the company, it is a fast paced job so if you get stressed easily you might not enjoy the amount of work needed during busy seasons, some of the residents can occasionally be rude but that also comes with any sort of customer service job and you build a good thick skin against it if you stick it out.

      avatar
      Equity Residential Response
      1w
      Thank you for taking the time to share your experience as a Renewal Specialist with Equity Residential. We're pleased to hear that you felt supported by your managers and appreciated being treated as an individual. Creating an environment where employees feel valued, supported, and recognized for their contributions is important to us, and we're glad that was reflected in your experience. We also appreciate your candid feedback regarding career advancement opportunities and the fast-paced nature of the role. We recognize that growth experiences can vary, and we continuously strive to provide employees with opportunities for development while supporting them through the demands of a dynamic work environment. Thank you again for your feedback and for your contributions during your time with Equity Residential. We wish you continued success in your future endeavors.
      Viewing 1 - 3 of 1,121 Reviews
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      ReviewsEquity Residential reviews

      Glassdoor has 1,166 Equity Residential reviews submitted anonymously by Equity Residential employees. Read employee reviews and ratings on Glassdoor to decide if Equity Residential is right for you.