ExamWorks Reviews

Management (in Ops especially) are so locked together it's impossible to get any actual helpful changes put through. They will gang up on staff who complain and steal ideas as if they came up with it Sleeping with senior management is a tried and tested way to get up the ladder because lord knows doing your job properly isn't the way Rude and useless staff get promoted if they're friends with management Complain about anything and prepare to be bullied by the person you report HR are known for gossiping about why people are off sick and about other private information The data protection is non-existent, work left all over desks, shredding piled up out the back of the building, filing cabinets that don't lock, private files sent to the wrong people again and again - in both paper and electronic form. Remember - these people keep your medical records! Racism and homophobia are rife with staff and management alike Staff will blatantly discuss drug use at work like it's no big deal Will chase and harass investigators, doctors and hospitals for work / reports / medical records then sit on them for weeks Outright lie to customers (solicitors / insurance companies) if they mess up to cover their backs Generally toxic place to work and I'd advise you never work there. If do do / have you will know what I mean - leave and never return!

This is a place where two very different Cultures exist. The fist one is where you're a Newbie. Very friendly & supportive. When I started a few years ago, there was unlimited support and you were guided very gently towards reaching your required targets. If you had anything about you, it was easily achievable. Slowly but surely over the next few years, the management structure changed, the parent company put more pressure on to achieve greater profits and hence, targets were increased. Newbies now need to beware ! The training is now haphazard and no longer structured in favour of the employee. Bums on seats taking calls is the name of the game. The IT infrastructure is woefully inadequate and frequently crashes leading to frustrating delays. We were told that there is no planned investment for IT upgrades. I used to speak regularly with the IT staff who told me unequivocally that the IT system is held together with glue, string and sellotape. It's not, but you get what I mean. There is also a new breed of deputy team managers appearing. They are little more than spies, paid to monitor performance and put you on Personal Improvement Plans at the drop of a hat. This is now the culture of distrust and having to watch your back. They're very big on saying that Mental Health & Wellbeing is a big thing but should you find yourself in a position where you have any mental health issues or have an illness, watch the support disappear like an ice cube in the sun. HR are staffed with people who have no empathy with the staff. Rules and regulations are the name of the game, not listening and caring.The staff turnover is eye watering and does not lead to a stable environment to work in. Be warned! There is a lot of outsourcing going on as the company tries to cut costs. Long term job stability is therefore not guaranteed! Pay is on the low side for the type of work. Firms like AO, Eon & Axa pay a lot more. Sadly, there was an incident recently where Directors were caught boasting about their ability to afford golf club memberships and expensive holidays. That went down like a lead balloon and caused morale to sink