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Excel Hotel Group

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Excel Hotel Group Reviews

3.2

51% would recommend to a friend

(32 total reviews)

Neil Patel

100% approve of CEO

71% positive business outlook

Excel Hotel Group has an employee rating of 3.2 out of 5 stars, based on 32 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Excel Hotel Group employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

32 reviews
1.0
7 Jun 2021
Recommend
CEO approval
Business outlook

Pros

Hotel is new , happy guests give us tips and brings us food

Cons

Bad management that has bad attitude when re question early check in rooms, needs to be nice and don’t bring her husban to clean carpets because he is harassing the housekeeper team.

3.0
3 May 2021
Recommend
CEO approval
Business outlook

Pros

Consistent Can be very calm and quiet most of the shift

Cons

Lack of incentives Not competitive pay for local competition. No security in a setting where security is very much needed.

1.0
13 Aug 2016
Recommend
CEO approval
Business outlook

Pros

Working from the corporate office gives employees the opportunity to gain experience with multiple hotel brands. Majority of focus is on outside sales calls, so employees can easily polish their in-person sales tactics.

Cons

There were multiple aspects of this workplace that were challenging. Excel was not a good fit for me due to the management style. All projects and activities are heavily micro-managed, while pressing matters or leads are often pushed to the side. If you are in sales, your weeks are planned out for you making it difficult actually get work done. Markets and territories are ambiguous, causing major rifts in the sales team. In addition, training is promised during the interview process but is not given. Requirements of the job aside, the environment in the corporate office is overwhelmingly negative. The office is flooding with gossip and bad attitudes. Managers openly feud with one another on a regular basis, all but encouraging employees to do the same. In addition, I never received a booking goal (despite asking several times when I would be given one,) but was told in my bonus review meeting that I did not meet my goal. It's tough to meet goals you don't know exist. Overall, my experience with this company was not positive, though I did learn a good deal.

Viewing 1 - 3 of 32 Reviews

Glassdoor has 34 Excel Hotel Group reviews submitted anonymously by Excel Hotel Group employees. Read employee reviews and ratings on Glassdoor to decide if Excel Hotel Group is right for you.