Exhale Reviews

Did you notice how many of the replies from corporate starts with an apology for the late reply? That should be clue #1 as to what you will be dealing with. Corporate management has no idea how to run a business. The revolving door of spa directors is a testament to the chaos. As has been mentioned ad nauseam, they just throw people in with no training and it's sink or swim. Bad apple employees intimidate management; it's impossible to get fired at exhale so if you're unprofessional, toxic or a bully, this is the place for you. Exhale is extremely wasteful with how they spend money (e.g. by having way too many skin care lines, unnecessary "director" positions at corporate level pertaining to esthetics, and on and on), instead of paying better/offering insurance to more people. Inexperienced people are in charge at the national and local levels.

Although exhale charged top dollar they do not pay their therapist a sit fee. This is unethical to expect a professional to come on and end up paying to come to work. They done care about their professionals. I have seen wonderful therapists and estys leave because after several years of employment all exhale could muster up is a 3% raise - dispicable They are cheap and the products and linens and ripped and am embarrassment They let the place fall apart where the outlets under the table do not work so the therapist has to use outlets on the wall and trip in the dim lit room Their idea of staff appreciation day is for mts to give front desk employees free massages without getting paid and show zero appreciation for any of the spa techs They hire incompetent managers and provide little to no assistance for them to excel. Upper management t are more concerned about whether one line of a chit is filled out as opposed to the therapist bringing in repeat clientele. They will probably never care enough to read these reviews and have set up bs meetings pretending that they intend on changing for the better but just do this to placate their employees. They expect employees to sit in the spa even if they aren't booked and do not pay them a sit fee.