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      Extended Stay America

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      Extended Stay America Reviews

      3.5

      61% would recommend to a friend

      (2,488 total reviews)
      avatar

      Greg Juceam

      62% approve of CEO

      57% positive business outlook

      Ratings by demographic groups

      Extended Stay America has an employee rating of 3.5 out of 5 stars, based on 2,488 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Extended Stay America employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel and travel accommodation industry (3.6 stars).

      Reviews by job title

      2K reviews
      5.0
      14 Jun 2026

      Incredible leadership and a supportive work environment

      Front desk - gsr
      Recommend
      CEO approval
      Business outlook

      Pros

      Great leadership from management! My GM has really taken me under her wing and ensures I have all the knowledge & tools available to be the best I can be. She goes above and beyond for the entire staff, consistently shows her gratitude, and never asks anything of the staff that she isn’t willing to do herself! Customer service is my favorite line of work and the only work I’ve ever done. ESA is my first hotel job, and I feel so at home with the company. When I was initially hired, I was just looking for a way to make ends meet. I’ve been with ESA for over 90 days now, and I have grown to love being a part of this company. I am in it for the long haul, and look forward to growing with this company and advancing my career!

      Cons

      I have no cons. My employment so far has been amazing!

      4.0
      14 Jun 2026

      Great Place to Climb

      Front desk
      Recommend
      CEO approval
      Business outlook

      Pros

      Friendly work environment, great location, accommodating to scheduling needs, advance pay, benefits after 30 days and so much more!

      Cons

      Scheduling changes without notice, limited training, and the pay is rather low in comparison to other establishments. However, you have to start somewhere and this is a great place to start!

      Viewing 1 - 3 of 2,488 Reviews
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      ReviewsExtended Stay America reviews

      Glassdoor has 2,523 Extended Stay America reviews submitted anonymously by Extended Stay America employees. Read employee reviews and ratings on Glassdoor to decide if Extended Stay America is right for you.