Extensiv Reviews

3.3

53% would recommend to a friend

(51 total reviews)

Andy Lloyd

75% approve of CEO

50% positive business outlook

Extensiv has an employee rating of 3.3 out of 5 stars, based on 51 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Extensiv employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

51 reviews
1.0
22 Jun 2021

Empty platitudes

Recommend
CEO approval
Business outlook

Pros

- Many talented employees work there. They work incredibly hard and as a team. They will always have your back. - The future plans of the company are ambitious and exciting. - Certain business decisions are very smart and forward thinking. - Very accommodating when you have appointments or need to take a day off for any number of reasons.

Cons

- They preach values and radical candor, but when you provide constructive criticisms they take a mixed approach. Essentially they "own" very little of the issues, know that the issues exist and do nothing about them, then put the blame on the team. They have a defensive attitude and go on the attack when its clear there are problems. - One of the values is to wear multiple hats (like in any startup). I believe this is great to an extent, but when people are quite literally doing the jobs of their managers and then mention that this is way outside their scope, management goes on the attack again. I was passed over multiple times for management, and when I asked for clarity as to what I need to do to get these positions I was told there was nothing I needed to improve on both times. However, I was constantly asked tp then do those exact managerial duties that they passed me for. The manager simply didn't know how or didn't want to do those things. A line has been crossed, you are not paying me to be a manager and therefore I am not going to do MOST of the manager duties, especially after I have proven myself time and again. - Management is completely out of sync with their own departments. - HEAVY favoritism for specific departments and specific people. For example, this company has the mindset that sales team is the only team that matters. They did take this in to account and have slowly made changes to make this better so I will give them that. - Variety of poor employees along with the good ones (as is everywhere), but no accountability or oversight in place for some departments. Additionally, you have clearly toxic people (like laughing at videos of someone with a disorder) to people who are completely inept at doing their jobs. - They place a high emphasis on valuing employees but clearly do not. There have been many, many integral employees that left the company just in the past 6 months (roughly 10+). - Compensation is a joke and for "doing so well" no one has received raises or bonuses for over a year. Just to give you an idea, I moved to a company that is giving me an 85% increase in pay, not including additional benefits. - They don't truly listen to their employees. When providing my issues that I would want addressed, they focused on the wrong parts of the issue. Instead of tackling the issue they tried to placate me with an empty gesture "person of the month" type of award that didn't actually do anything. - I provided an entire process change and development tool from scratch and was not once recognized for it. To my knowledge it was solely used in the department I was in, but before I left I found out that another department was utilizing this tool as an essential part of their onboarding. I also found out that the reason they hired a trainer was, in part, due to my actions to help new hires. I only found this out because I was saying my goodbyes to a fellow coworker who wanted to recognize me for these things. - For saying how much they value me, when I provided my notice they didn't even pretend to care or, for that matter, acknowledge my notice. The only reason I know they saw my notice was that they locked me out the very next day (Tuesday) even though my last day was not until Friday. I still have not heard from them in an official capacity.

1.0
20 Jun 2024

Do Not Work Here

Recommend
CEO approval
Business outlook

Pros

Absolutely no pros, there is nothing positive to say about this company.

Cons

There was no direction for the company. Nobody seems to know what is going on. There is no ramp plan for new employees and when I started a new role there was zero help getting me up to speed from upper management. This company is incredibly toxic. Coworkers can be extremely rude, especially on the Support side and there was never any follow up from management when this was discussed.

1.0
29 Mar 2017
Recommend
CEO approval
Business outlook

Pros

Flexible work schedule (you get to pick what hours you need, and if you need time off for emergencies they work with you on that)

Cons

No real management. They have people in "management" positions that are completely hands off. By hands off, I mean that they have no idea what is going on. They are either in a different city that's 4 hours away and they are working on separate projects, or they shut themselves up in their office and leave after only being there for a few hours. So if you come to a problem that can only be resolved by upper management, well, you're on your own. There is no check and balance system here. Whatever dev says goes. Especially the devs that have been around the longest. If they decide to work on a project that wasn't asked of them, and they miss something? They wont change it until its requested by upper management (refer to the paragraph above). When the owner of the company was reached out to ask to come visit and help with our problems, he was blasé about it. He couldn't have cared less. There have been times when the problems were voiced outside of the American Fork, UT location, and those who voiced the problems were scolded. If you want a job where you can make a difference and where your opinion is valued, this is not the place. Also, they will lure you in with a nice job title, but then on your contract paperwork, they will change the title to a lesser one. Their pay is not competitive for all of the work they demand.

Viewing 1 - 3 of 51 Reviews

Glassdoor has 56 Extensiv reviews submitted anonymously by Extensiv employees. Read employee reviews and ratings on Glassdoor to decide if Extensiv is right for you.