Extole Reviews

Extole is full of hardworking people that are horribly mismanaged by a field of executives who don't know how to communicate or direct them. There is such an emphasis on Customer Acquisition that the actual product is neglected. Design, creativity, and new ideas are never considered. It's all about selling and churn avoidance. Working in the office it does feel like high school where cliques are well defined and you can easily feel on the outside without any support.

1. Product/Eng/TS are very aggressive, paranoid and unresponsive to other team's feedback. They will try hard to ignore persistent bugs and a unstable release structure. The feedback loop is taken very personally so people often fear backlash and loss of their jobs. 2. So there's no HR, which seemed cool but it is like being in high school. For a small company, everything was political, popularity-based and poor sr. management. We had new bosses every 6 months and you needed to violently fight for work/life balance. 3. Client work is mostly risk management within the platform. The product was hard to support due to unstable, weekly changes and lack of UI design. It is a troubling atmosphere when services team does the QA b/c they fired the QA team.