FC Dallas Reviews

3.7

82% would recommend to a friend

(64 total reviews)
avatar

Dan Hunt

66% approve of CEO

65% positive business outlook

FC Dallas has an employee rating of 3.7 out of 5 stars, based on 64 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FC Dallas employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, entertainment and recreation industry (3.9 stars).

Reviews by job title

64 reviews
1.0
28 Jul 2016

Out of Touch

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The only positive aspect of this organization is exposure to the sports industry for young professionals who need a few years of experience before they move on to work for a better team. They have a great unpaid internship program.

Cons

There are so many downsides to this place, I'm not sure where to begin. First off, if you’re not a fanatic of soccer or FC Dallas and can’t commit to attending every game, don’t accept the offer. Despite their claim that they hire candidates who are fans of any sport, I was told that the owner has an expectation that everyone support the team and not attending basically shows your lack of loyalty. So expect to be treated differently if don't "drink the Kool-Aid" even if it means sacrificing your health and personal life. Let me be clear that you can be absent from your normal work days Monday thru Friday, but missing a game is not acceptable. I wish I were exaggerating. If you do choose to accept an offer in middle management or above, be aware that this company caters to entry-level employees and interns so growth potential is extremely limited. FC Dallas is not a place to build a real career, but rather a place to hold a transitional role that provides the experience you need to obtain a better job somewhere else. They have little to no focus on career development for full-time staff since all that energy goes to the internship program, so middle management is the highest you can reach for most departments. Additionally, the rates of pay are embarrassingly low despite the overall wealth of the Hunt family who own FC Dallas among other professional teams and of course their business in oil. Somehow they have money to pay for chartered flights to championship games and weekly catered lunches, yet they have wages that are comparable to late 1990's, early 2000's pay scales. I personally heard employees complain very openly about how they don't care about receiving recognition and trophies for their work, they want pay that is competitive. The HR department is very out of touch with current best practices and runs like the antiquated "Personnel Office" of yesteryear. They are siloed, by choice, from the rest of the administrative and executive staff in a completely separate building. When asked why certain forms and processes have not been updated to meet current standards, I was told that they simply "aren't that sophisticated as an organization." Their words, not mine. If this is the attitude from the HR department, you can imagine how the remainder of the company is operated. My advice to prospective employees: Be cautious. The impression you're given during the interview may not be the same as what you're actually signing on for once you're there. The organization's definition of flexible is their own version, so depending on which department you're hired into, be sure you understand what that is before you accept an offer or you may be in for a fight to continue employment. Trust me, it's not worth the stress.

1.0
17 Jan 2020
Recommend
CEO approval
Business outlook

Pros

Some of the people, namely owner/operator Dan Hunt were great, friendly and tried to be as accommodating as possible. Occasional employee outings, game days were cool and interesting things to be a part of. When you leave the office, you never have to think about your job outside of the office.

Cons

Outdated techniques, outdated software, not provided resources to succeed. I've never been more micro-managed, nor have I ever had my creativity squashed more than at FC Dallas. In sales, at least membership sales, you are treated like a drone, whose only job is to dial, trying or attempting anything else than sitting in your seat and selling via 100 calls a day is a fool-hearty idea that will get you absolutely nowhere. Empty promises for promotions and raises, management that doesn't know how to manage (though they may be good at sales), confronting you in front of others, yelling and shutting you down in meetings. There is absolutely ZERO inter-organizational communication. There is a single funnel and person in which ALL communication, not even in that person's department, must flow through. It's incredible to see that individuals in the social media and marketing departments don't know the details of a marketing campaign taking place on social media.

1.0
8 Jun 2017
Recommend
CEO approval
Business outlook

Pros

Working in sports! Gamedays are exciting and getting to be a part of your team's success is rewarding and fun. A great team of coworkers around you. (Mostly) everyone is friendly and talkative. The coaching staff and players are incredibly friendly as well.

Cons

Pay is abysmal, even for an "entry level" job. $23,000/year plus commissions that never seem to be paid out properly. You shouldn't have to badger your managers every time your paycheck is miscalculated. Leadership is incredibly inconsistent and frustrating. Both leaders of the sales team are tremendous salesman, but lack key qualities of great leaders. The director that is directly in charge of all inside sales representatives is especially authoritarian. There should be a balance of rewards and punishments, but the leadership team insists on focusing on scolding and threats. You will be micromanged in an effort to increase output, but in reality, there just isn't the support behind you to effectively sell. Incredibly long work weeks. 50-60 hour weeks were the norm. The "official" hours are 8:30am-5:00pm, but expect to go in early and leave late, as well as work 90% of weekends. We were forced to work up through the week of Christmas, even though the rest of the company had the week off. This is a high stress position and will push you to your limits. Don't be fooled by the "work hard, play hard" cliche. Absolutely no training. They will throw you on the phone and hope for the best. You will be expected to call 15 people an hour, with no exceptions. If you fall behind this pace, you will have someone at your desk to tell you to speed it up. Quotas are also unmanageable. 10 season tickets/groups a week for an organization that can't fill the stadium because of nonexistent marketing efforts to support the sales team. Incredibly high turnover (whatever you are thinking, it's higher than that). I've seen multiple coworkers last only a few weeks.

Viewing 1 - 3 of 64 Reviews

Glassdoor has 92 FC Dallas reviews submitted anonymously by FC Dallas employees. Read employee reviews and ratings on Glassdoor to decide if FC Dallas is right for you.