FaceGym Reviews

2.6

28% would recommend to a friend

(90 total reviews)

Inge Theron

15% approve of CEO

23% positive business outlook

FaceGym has an employee rating of 2.6 out of 5 stars, based on 90 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FaceGym employee rating is 28% below average for employers within the Personal consumer services industry (3.6 stars).

Reviews by job title

90 reviews
1.0
31 Mar 2024

Not Recommended

Recommend
CEO approval
Business outlook

Pros

Fortunate to work with a nice team. Experience in facial massage.

Cons

High staff turnover, Poor pay, Physically and mentally exhausting, On your feet the whole shift, Provided inadequate amount of uniform, Tiny staff room (Size of a cupboard ), No microwave, Pushy sale incentives, No work life balance, Repetitive strain injuries, No work benefits (besides quarterly treatments), Head office don’t care about therapists, No team building, Lack of diversity in head office. Lack of creativity (set routine for every treatment), no room for progression, tasked to do reception with no training, AND if you leave in the first 2 years you have pay back hundreds for training although we do not gain any certificate or qualifications for it.

1.0
22 Mar 2024

Avoid working here

Recommend
CEO approval
Business outlook

Pros

Nothing is good from working there

Cons

-Toxic enviorment, very competitive with comissions. -No communication between departments at all. -Management changes every 2 months -Notting hill is the worst studio, manager never at the studio and there's no consideration at all for employees. If you're new you're not welcome at all, the team is separated between FOH and Trainers making it competitive. Trainers there are the worst, rude and hateful. - St Jhons Wood management (same as nh) is bad, Head office makes one manager in charge of 2 studios and do a bunch of different things making the place a total mess and unorganised. Not caring at all about the manager working more than 7 days in a row! -Payslip always wrong, had to check every single time if I was missing money and every time something was missing. -HR is terrible the new HR will not help you at all if you ask for help, so forget about taking care of your mental health in that place they don't give a f* about you. -Staff working at HeadOffice is RACIST, go there and you will see only white and blond lazy people. They will make fun of you if english is not your first language, they don't even know what the prices of the treatments/products are or how to sell to clients but they will organise a seminar on how to interact with clients? Funny. - If you miss money after leaving the company they will ignore you and don't pay you! -Treatments are over-priced and products as well. Face machines are terrible and cost a fortune. - You are not allow to take holidays in December - You can't sit down -FOH only has one break while trainers get 2 breaks and the chance to do whatever they want if there's no clients. - Free treatments and products for influencers and VIP clients but not for the employees. - Slow and old laptops making it very difficult to work. - Clients are rude and they're allowed to treat you like a piece of sh while the manager is there and not say nothing. - Hiring people with lack of experience

1.0
3 Sept 2019

Worst company ever

Recommend
CEO approval
Business outlook

Pros

Decent commission structure if you work 10000 hours

Cons

Late nights at selfridges Lack of care for staff Poor management of team Lots of empty promises made by management that couldn’t be followed through High turn over of staff

Viewing 1 - 3 of 90 Reviews

Glassdoor has 91 FaceGym reviews submitted anonymously by FaceGym employees. Read employee reviews and ratings on Glassdoor to decide if FaceGym is right for you.