Family Express Reviews

2.7

38% would recommend to a friend

(111 total reviews)

Gus Olympidis

36% approve of CEO

37% positive business outlook

Family Express has an employee rating of 2.7 out of 5 stars, based on 111 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Family Express employee rating is 24% below average for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

111 reviews
1.0
19 Sept 2017

Ethics & Morals Nowhere To Be Found

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Family Express is a growing chain of gas stations who are skilled at copying other retailers. Their forced customer greeting was taken from Walmart as a security measure to reduce theft. Their machine manufactured coffee came from Kwik Trip as a cheap way to improve the tired Java Wave coffee line. Their 1/2 frozen "fresh" pizza is a great approximation of Wawa's. Squeeze Freeze is a close imitation of the iconic 7-11 Slurpee. Family Express will continue to be successful at mimicking the innovation of finer retailers.

Cons

If you foolishly choose to work here, you will experience the worst culture of your life. The immorally and harassing behavior by key executives is rampant. There is no correcting it. The HR team lacks any ability to create a healthy work environment. You will need to watch your back as this culture pushes good people into survival mode. Don't let the flashy marketing, words of grandeur, and fancy corporate office trick you. It is all there to boost the ego of the owner and make you think it is a special company. It is not. Look away. Don't apply. Run. Run faster.

1.0
31 May 2021
Recommend
CEO approval
Business outlook

Pros

There are no pros for this company

Cons

The Owner/CEO is a tyrant who treats everyone he deals with - except his hand-picked favorites - like dirt. He trusts no one, thinks everyone is stealing from him and thinks everyone is stupid and incompetent - except for him of course. Stay far away from this company - it's not worth the damage it will do to your soul.

1.0
24 Mar 2016

Great President and Out of Touch Management

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The President of the company is encouraging and very friendly. He goes around saying Hi to employees every morning. He is proud of his products. Beautiful office space. The corporate office has a gym in place for employees to keep fit and stay healthy.

Cons

The CTO/CFO is in inexperienced and very bad at management. There is a lot of backbiting from the CTO. Likes to talk about other employees and is very emotional. He allows his own personal feelings to cloud his judgement and will take credit for all good work done and apportion blame when there is an issue. There is no career growth path for virtually 98% of employees.

Viewing 1 - 3 of 111 Reviews

Glassdoor has 113 Family Express reviews submitted anonymously by Family Express employees. Read employee reviews and ratings on Glassdoor to decide if Family Express is right for you.