Family Video Reviews

3.4

40% would recommend to a friend

(1,018 total reviews)

Keith Hoogland

54% approve of CEO

23% positive business outlook

Family Video has an employee rating of 3.4 out of 5 stars, based on 1,018 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Family Video employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

1K reviews
2.0
26 Jun 2015
Recommend
CEO approval
Business outlook

Pros

working with movies is fun, the customers are pleasant, commissions are okay.

Cons

Let's talk about the things you don't get paid for! They expect you to work volunteer hours, for example I worked 2:30-8:30pm at our local fair in out Family Video booth without being paid. When we don't get movies in stock, we are required to volunteer our time in the early morning to go to walmart and buy them with the store card. The on call shifts take the majority of your day, I've had one that lasted 3-10pm before, they give you thirty minutes to get to the store. So the entire time you're waiting around in your work clothes waiting for them to call you. They are super strict on payroll, if you're a midshift forget working more than 3-4 hours a night. They expect you to get to the store 20 minutes before your shift to count your drawer, without being paid. When you travel for the store with other managers you're only paid the time youre at the location, not the time you drove there.THIS IS ALL WHILE BEING PAID 7.65 AN HOUR. They don't train you, rather walk you through how to close or open for about 20 minutes and then expect you to do it flawlessly first time you do it. I can't tell you how many times I've heard managers speaking badly about employees in front of employees.

Viewing 1 - 3 of 1,018 Reviews

Glassdoor has 1,032 Family Video reviews submitted anonymously by Family Video employees. Read employee reviews and ratings on Glassdoor to decide if Family Video is right for you.