Fast5Xpress Reviews

3.4

40% would recommend to a friend

(22 total reviews)

Thomas Utman

23% approve of CEO

53% positive business outlook

Fast5Xpress has an employee rating of 3.4 out of 5 stars, based on 22 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fast5Xpress employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, repair and maintenance industry (3.7 stars).

Reviews by job title

22 reviews
3.0
28 Aug 2025

Good, Somtimes.

Recommend
CEO approval
Business outlook

Pros

-Some leaders above the ASM level do genuinely care about employees and listen. -Opportunity to gain experience if you can tolerate the environment.

Cons

-Extreme favoritism: promotions, recognition, and discipline are handed out based on personal relationships, not performance. -Stores are run into the ground — repairs are delayed or ignored, equipment stays broken, and corners are cut everywhere. -Prices for customers keep going up while employee pay stays stagnant. Hard work is not rewarded. -HR is ineffective. Complaints and serious issues are swept under the rug or quietly dropped. -Corporate only values opinions from ASM level and above. Everyone else is treated as expendable. -Employees are pushed to constantly appease customers, even at the cost of burning out staff and creating a toxic work environment. -Leadership talks about “values” but fails to practice any of them.

2.0
24 Jan 2025

Heaven or Hell

Recommend
CEO approval
Business outlook

Pros

- Consistent Hours - Decent Pay - (Usually) Good Team - Usually good at solving minor disputes (see cons) - LGBTQ Friendly

Cons

- Upper Management doesn't really care about you - HR doesn't have your back - While usually the teams are good, they don't exactly get rid of flakey/ncns/bad employees - Upper Management only really talks to you (outside reviews) if your in trouble - They punish people who report problems if you do the slightest thing wrong when reporting more serious stuff - Inconsistent work load for managers, if you are told you won't have to do something you likely will have to - Harsh Chemicals/Loud mechanical environment - Little to no transparency between the hierarchy levels - Little to no freedom, your constantly being watched and it's anxiety inducing - Written statements will be used against you/they will ignore parts to try and push blame onto you - Unfortunately there's a non-insignifacant amount of misogyny that upper management isn't really concerned with - They will let you drown if you fail to understand their bare bones training - Very easy to burn out here

Viewing 1 - 3 of 22 Reviews

Glassdoor has 22 Fast5Xpress reviews submitted anonymously by Fast5Xpress employees. Read employee reviews and ratings on Glassdoor to decide if Fast5Xpress is right for you.