First Media Reviews

4.1

80% would recommend to a friend

(204 total reviews)
avatar

Guy Oranim

82% approve of CEO

73% positive business outlook

First Media has an employee rating of 4.1 out of 5 stars, based on 204 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The First Media employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

204 reviews
1.0
16 Sept 2018

Proceed with Extreme Caution

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Catered lunches -Periodic "happy hours" and other social events -Casual work environment -Warm and friendly lower level employees. Truly, there are some incredibly kind, talented, generous, and fun people working here. This one star is for them. -"Prizes" awarded as employees reach certain goals

Cons

-Highly inexperienced, ineffective, and incompetent management. Most higher and mid level staff has no prior professional experience in digital media and it shows. Many are young, and others are simply immature. They also struggle regularly with communicating their expectations and feedback, due to a lack of previous experience and a lack of concern or desire for typical industry standards. Many of these managers are attempting to learn how to do their jobs as they go, so be ready to be subjected to numerous short-sighted decisions that can and will change frequently. Problem solving is done in an extremely haphazard way with little regard for how it will affect the productivity and well being of the staff beneath. For instance, managers noticed that they were getting several bad reviews here on Glassdoor. Rather than heeding people's advise, they "strongly encouraged" employees to leave reviews that would "cancel them out" (side note: if you read a review here that says "they can't think of anything negative", be very, VERY hesitant to trust it). -Rampant nepotism. Approximately half the management at this company is related either by family or by romance. This is coupled with an apparent aversion to individuals with actual experience and expertise in digital media, which is illustrated by the fact that no one with previous professional media experience has lasted longer than one year at the company. -Toxic and destructive management culture. While the company claims to want to "inspire women every day", the culture was built and is powered by male ego. Your good idea will be dismissed, only to be repeated a few months later by someone else and embraced with open arms. Get ready for lots of "mansplaining". Unfortunately, while there are women in some management positions, many have picked up several bad habits from these men. If you've never seen a girl mansplain something to you, you will if you work here. And while these managers will never hesitate to criticize you relentlessly in front of your peers or the entire company, don't dare offer them feedback on how to manage more effectively, lest you be accused of insubordination. -Rampant unprofessional behavior. While a casual and relaxed work environment can certainly be a positive to a certain extent, there have been multiple instances of conduct by management that crosses the line into unethical and abusive, including shouting, threats, misleading or outright false statements, gaslighting, and insults. -Tense and anxious work environment, fueled by the fact that management likes to get rid of employees without warning for reasons that are either unclear, arbitrary, or simply not articulated. Employees will be told that their jobs are safe time and time again before having the proverbial rug yanked out from underneath them. And when asked why certain individuals were terminated, management will frequently give different reasons each and every time. -Disorganized corporate policies and structure. Management struggled with imposing coherent policies and procedures throughout the entire year I worked there. To this day, the workflow for employees at this company is constantly changing, making it difficult to obtain the resources needed to complete projects and wasting countless hours with unnecessary frustration for all parties. -Compensation and benefits at this company are objectively low. As an employee, you will frequently think to yourself "I don't get paid enough to deal with this." When asked, management will always use budget as their excuse for not paying you what you are worth, before using their other perks as justification for why you should not expect to be paid a typical industry rate. Of course, their budgets would be less constraining if they wasted less time and money making easily avoidable mistakes. Meanwhile, these same managers are quietly making salaries that are twice or even eight times as much as the people they supposedly "don't have budget" to compensate properly. -The company claims to value work/life balance. However, if you expect or wish to advance in any way, be ready to work long hours late into the night meeting unnecessarily tight deadlines. -Maintaining positive attitude and morale at this company can only be described as a Herculean task. The HR team certainly does what they can with certain events that they throw, but maintaining that positivity is virtually impossible for all the reasons outlined previously. Worse yet, if and when you do finally "check out" emotionally for the sake of protecting your own sanity, you will be asked and lectured frequently about your "attitude" by these same managers who lack the concern or self awareness to actually fix the problem. -Needless to say, turnover rate at this company is atrocious. As opposed to Glassdoor, it would be more appropriate for this company to post listings on "Revolvingdoor". -The company has a real issue with retaining diverse staff. There is absolutely no racial diversity in the upper management of this company, and the retention rate for employees of certain minority groups (Black, Latino, LGBTQ+) is objectively and significantly lower. -The company makes very little effort to actually live up to it's slogan of "inspiring women every day". They fail at this twofold: both in their internal corporate culture as well as the content they produce and release. Given the issues outlined above, it's not difficult to see how this company falls prey to so many of the pitfalls and harmful practices of today's male-dominated corporate culture. Meanwhile, one only has to examine the content on their pages to see that their strategy for "inspiring women every day" involves teaching them to cook, keep an organized and well decorated home, raise children, and put on makeup. This is extremely unfortunate, since the world is sorely in need of content and companies that generally inspire, empower, and uplift women, especially in today's sociopolitical climate. -Perhaps worst of all: this company has, on multiple occasions, and continues to each day, provide cover whenever certain favorite managers act up, act out, or engage in any behavior that can be described as problematic or unethical. Too many times have I and my fellow current and former employees been subjected to unacceptable conduct, only to bring our concerns to the necessary parties and have them met with "oh, that's just how [X person] is...". I'm not sure if I can say which managers get to enjoy this special cover or why, so I'll simply refer back to my earlier comment about nepotism. TL;DR: This company is a master class in poor management and illustrates all the various ways that nepotism is as ineffective as it is unethical. If you're desperate for work or fresh out of school, feel free to take a job here. Just be sure to use it as a stepping stone to something better as soon as humanly possible.

2.0
5 Feb 2020

Racist manager bringing team down

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Free lunch -Parking -Creative workplace -Good employees -Genuinely nice people and mentors -Growth in some areas of the company

Cons

One manager here has gotten away with nasty behavior against people of color. Initially, his actions and attitude seemed like ignorance and plain bad social etiquette, but at some point after 4 separate INCIDENTS, you HAVE to connect the dots. So far, we’ve only been given lame half promises and meaningless “I won’t do it again” type stuff. But seriously, at a real professional company, he would have been removed immediately through a Zero Tolerance policy. So far First Media seems to have a Turn a Blind Eye policy. HR/upper management needs to quit saying “We’re working on it” and instead literally just do it. How many more incidents do we have to deal with until something actually changes? Can’t you see that dealing with people like this is leading us to look for work elsewhere? I actually love working here but I can’t understand why nothing can be done about one objectively horrible manager. It breaks my heart.

2.0
22 Aug 2018
Recommend
CEO approval
Business outlook

Pros

- Free food - Creative people - Decent health insurance (if you're salary)

Cons

If I were to boil this review down to one phrase it would be: I started looking for new jobs my second week here. Like most companies, there are pros and cons to working here. Pro: many creative and talented people on the lower levels of the company (1 star is for them) Con: some of the worst management I’ve ever encountered Pro: catered lunches every day Con: rampant and aggressive egomania is not only accepted but rewarded Pro: happy hour every other Friday Con: barely concealed sexism and completely unconcealed favoritism from upper management Pro: the HR manager and her team are wonderful, caring, and hardworking and they’re doing their best to improve the culture (the second star is for them) Con: it’s difficult for the HR manager to find time to get things done because people are crying in her office almost every day Their slogan is “Inspiring Women Everyday.” One of my coworkers used to suggest more accurate versions of that slogan. The ones I remember were “Crushing Women Everyday.” “Belittling Women Everyday.” “Destroying Women Everyday.” Working here felt a little like being in an abusive relationship. I wanted to love working here, and I really really tried to love working here, but in the end this place exhausted me, infuriated me, demoralized me, and ultimately, it broke me. There are major changes that could be made and some very talented and hardworking people who would be thrilled to help make those changes, but upper management either refuses to acknowledge the problems or refuses to let anyone do anything about them. Then they get angry because nothing is changing. Suggesting changes was met with reactions ranging from indifference to outright hostility. I was talked over, immediately shut down, or completely ignored. Whenever I pushed for changes, the reaction was “why are you getting so upset?” “Why are you getting so worked up?” “Why are you getting so angry?” “Why are you being so aggressive?” Any women reading this will recognize those reactions, and will probably not be surprised to hear that the (male) managers did not view me pushing for changes as decisive or confident, but as overreacting and overly emotional. But when I focused on being flexible and compromising in an attempt to actually get things done, I was overrun and undermined both behind my back and in the open, and then criticized for not getting anything done. Other employees, male and female, told me not only that they recognized those things happening, but that it was happening to other female employees as well. I was going to say I’m pretty sure this is how “all of the female managers” are treated, but there’s only one female manager on the digital team, so saying “all” feels deceptive. Instead I’ll say — I’m pretty sure this is also how the one female manager out of six managers is treated. They hit the other hallmarks of terrible management too: poor communication, complete lack of people skills, unwillingness to hear other opinions, playing favorites, nepotism, etc., all on top of being inconsistent, aggressive, irrational, and completely reactionary. Upper management will say one thing to you in a morning meeting, then something completely different in the afternoon and insist that you were the one who heard wrong or misinterpreted. It’s not uncommon to be shouted at and/or unprofessionally criticized in meetings and in front of your peers. Your ideas that were dismissed outright will be presented back to you as someone else’s brilliant idea. You will be blocked at every turn, then accused of not doing your job. If you try to tell the managers how you feel about how employees are treated, they’ll tell you you’re wrong (about your own feelings and experiences). They’ll make you feel like you’re the crazy one for pointing any of these things out. Many of the managers and team leads have little or no management experience. Some of them do the best they can — they listen and try to understand their employees, they try to find middle ground, they work with HR to improve to their skills. But those managers are drowned out by the ones who just shout louder than everyone else, talk a lot about how they’re the only ones who know what they’re doing, and undermine everyone else at every chance — and these are the ones who are lauded as geniuses and rewarded with salaries double that of some of their peers. This is not an exaggeration. And then they’ll still tell you to your face that the hourly employees making barely above minimum wage can’t be moved to salary. Bottomline: if you’re a man with an inferiority complex that presents as self-righteous egomania, you’ll do very well here. If you’re a mindless yes-man who’s comfortable having no voice and no power to disagree with anyone, you’ll do very well here. If you’re aggressively stubborn and so blindly ambitious that you don’t care who you have to destroy to get to the top, you’ll do very well here. If you’re anything other than that, it’s not worth the toll it will take on your mental, emotional, and physical health.

avatar
First Media Response
7y
Thank you for taking the time to write a review on Glassdoor. As we grow, we make sure to create the most diverse workforce. We've made sure to include female leaders across the organization, such as our President, as well as, Editor in Chief, Director of HR, Director of Marketing, So Yummy Manager, Blossom Manager, Head of TV Sale and Chief Editor of our TV network. We are proud of the impact these women's voices have had on our company's culture and growth. In addition, we continue to foster leadership by ways of management training, mentorship and an open door policy. I very much appreciate your time spent here at First Media, and will continue to make improvements. Thank you, and we wish you the best!
Viewing 1 - 3 of 204 Reviews

Glassdoor has 224 First Media reviews submitted anonymously by First Media employees. Read employee reviews and ratings on Glassdoor to decide if First Media is right for you.