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      First Trace Heating Direct

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      First Trace Heating Direct Reviews

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      3.8

      68% would recommend to a friend

      (9 total reviews)

      68% positive business outlook

      Ratings by category

      3.8

      Culture and values

      3.7

      Work/Life balance

      3.6

      Diversity and inclusion

      3.3

      Senior management

      3.2

      Career opportunities

      3.0

      Compensation and benefits

      Reviews by job title

      9 reviews
      1.0
      8 Jan 2021

      Bullies, Breakdowns and bad management

      Sales administrator
      Recommend
      CEO approval
      Business outlook

      Pros

      None at all they destroy people’s mental well-being

      Cons

      Bullied, made to feel inadequate, overworked, under appreciated, bad management, family run business with no heart. Highest turnover of staff. Management is the problem

      avatar
      First Trace Heating Direct Response
      4y
      Thank you for taking the time to share your feedback. From the top down, the key to our business is our commitment to not only customer service, but to our team members. We are growing quickly which presents its challenges but we wanted to assure you that we are striving to provide an environment where our team feel they’re valued, treated fairly and respected. If you’d like to provide further feedback, please email me at feedback@firsttrace.co.uk.
      1.0
      16 Oct 2024

      Higher Management needs improvement.

      Water & technical team
      Recommend
      CEO approval
      Business outlook

      Pros

      The friends you create within your team and the office are very beneficial.

      Cons

      Poor Training. Blame Culture. Untrustworthy Management. Management are not Supportive. Communication between higher management and smaller teams is extremely poor. High turnover in staff. Do not like promoting from within.

      Viewing 1 - 3 of 9 Reviews
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      ReviewsFirst Trace Heating Direct reviews

      Glassdoor has 9 First Trace Heating Direct reviews submitted anonymously by First Trace Heating Direct employees. Read employee reviews and ratings on Glassdoor to decide if First Trace Heating Direct is right for you.