Does First TransPennine Express pay their employees well?

According to anonymously submitted Glassdoor reviews, First TransPennine Express employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at First TransPennine Express. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at First TransPennine Express?

71% of First TransPennine Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated First TransPennine Express 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at First TransPennine Express?

Train Driver (8) , Conductor (7) , Train Conductor (7) , Railroad Conductor (4) , Engineer (2) , Gateline Assistant (2) , Host (2) , Resource Deployment Allocator (2)

What are the pros of working at First TransPennine Express according to real employee reviews?

"The pay is good." ((in 5 reviews)); "Many Good and friendly colleagues" ((in 5 reviews)); "Its a rewarding career, well paid and good pension." ((in 4 reviews)); "Good holidays Flexible location wise" ((in 2 reviews))

What are the cons of working at First TransPennine Express according to real employee reviews?

"Poor management, not treated well" ((in 8 reviews)); "long hours and very busy as short staff" ((in 3 reviews)); "Very poor management Toxic culture Disorganised" ((in 3 reviews))

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First TransPennine Express

First TransPennine Express Reviews

3.4

71% would recommend to a friend

(70 total reviews)

David Clement Gausby

64% approve of CEO

42% positive business outlook

Ratings by category

3.7

Compensation and benefits

3.6

Diversity and inclusion

3.2

Culture and values

3.2

Work/Life balance

3.2

Career opportunities

3.0

Senior management

First TransPennine Express has an employee rating of 3.4 out of 5 stars, based on 70 company reviews on Glassdoor which indicates that most employees have a good working experience there. The First TransPennine Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

70 reviews

2.0

28 Mar 2022

Could be so much better

Train driver

Recommend

CEO approval

Business outlook

Pros

Colleagues and most lower level management.

Cons

Senior management refuse to engage with minions.

1.0

17 Jul 2017

Better when Keolis was involved

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Complimentary train travel, opportunities to work at other stations.

Cons

Senior Management haven't got a clue. Taking away front line staff. Colleagues take advantage. If your face doesn't fit you won't be welcome.

5.0

6 Jun 2021

Brilliant

Train conductor

Recommend

CEO approval

Business outlook

Pros

Excellent pay Shift pattern is great for time off Terms and conditions are brilliant

Cons

People abuse the sick pay Shift pattern is tough, hard to get used to even after 5 years Passengers can test your patience

Viewing 1 - 3 of 70 Reviews

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First TransPennine Express Reviews

Ratings by category

Reviews by job title

Could be so much better

Better when Keolis was involved

Brilliant

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