FirstEnergy Reviews

2.7

33% would recommend to a friend

(634 total reviews)
avatar

Brian X. Tierney

14% approve of CEO

21% positive business outlook

FirstEnergy has an employee rating of 2.7 out of 5 stars, based on 634 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FirstEnergy employee rating is 26% below average for employers within the Energy, mining, utilities industry (3.7 stars).

Reviews by job title

634 reviews
3.0
16 Mar 2023
Recommend
CEO approval
Business outlook

Pros

Decent benefits and decent pay. I find most of my coworkers to be good and helpful. The company is committed to DEI. At my level, the company is very ethical.

Cons

The level of micro management is fairly high and at time can be demoralizing. Expect 5-6 hours of meetings a day. Long term employees are cliquish. Over reliance on contractors. No communication or training provided to project teams on key initiatives:. coupa, empower, forecasting system.

1.0
17 May 2025

Out of touch CEO - Follows vibes and not evidence

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Used to be a good company to work for.

Cons

FirstEnergy's new CEO, Brian Tierney, has made it abundantly clear that employee trust, engagement, and evidence-based decision-making are not priorities under his leadership. Despite his own admission that remote work can be effective, Tierney continues to enforce a regressive return-to-office mandate under the justification that we "need 10 years of data" to prove remote work is viable. That’s not leadership, that’s intellectual laziness disguised as caution. Instead of empowering teams to deliver results in the ways that have proven effective over the past several years, Tierney is forcing everyone back into a dated office model despite widespread dissatisfaction, the proven success of remote teams in IT, and rising turnover across the company. His approach seems less about what works and more about what feels familiar to upper management. The result? Top talent is leaving. Morale is plummeting. And FirstEnergy is hemorrhaging credibility in an industry that desperately needs innovation, not nostalgia. Tierney may think he's bringing discipline and structure, but what he's really bringing is rigidity, stagnation, and a complete disconnect from the people doing the work.

1.0
20 Jan 2025
Recommend
CEO approval
Business outlook

Pros

Reliable utility experience, great place to get into the industry.

Cons

1. Your team will never be fully staffed, but you'll still be expected to do the work. One department I worked in was typically around 78-82% staffed due to the high turnover-- why did people leave? because of the workload vs salary. The solution would just be to hire the right amount of people. My kid understands this concept. FirstEnergy does not. 2. Bonuses drying up ($0 for this year despite huge earnings), they just changed the method to calculate a disbursement. Don't expect to ever receive a decent bonus again. The previous two years I did receive a bonus, they were below the mark-- somewhere around 80% of what was anticipated. I'd take 80% over 0%, but the new bonus structure is designed to screw the employees out of that money. 3. WFH disappearing, for no reason. If I could do my job for 4 years remotely, why can't I continue in 2025? Now I have to show up to the office 5x a week? No thanks. Plenty of us made life changes during our WFH eras that we are not willing to give up (kids, pets, etc). This is clearly an attempt to reduce headcount. 4. ALWAYS a raise below the industry average, unless you are a golden child - the ratings system is rigged, and no matter how good your employee is, someone above you will change their number if they don't like them (or vise-versa). If you're an incompetent but attractive woman, you're golden though, enjoy your 5% raises. Otherwise, you're getting 2-3% maximum, even as an outstanding employee. You'll get a half percent higher raise than your department's biggest slacker. Nice. 5. A lot of double-speak, saying one thing and then doing the complete opposite. They say "speak up" but either ignore your pleas for help or hold it against you later. If you report unethical behavior, but it makes the company money, you're going to get retaliated against. Ask me how I know. 6. The CEO comes from an investment company, Blackstone, who coincidentally owns 49.9% of FET. All Brian Tierney has done since taking charge has been trying to squeeze blood from a diamond. There is no more O&M to cut, we did that in 2019+. There is no more efficiency opportunity without spending money overhauling our terrible software and outdated methods. He will not invest in the future of the company, and is only concerned about the stock price. Basic maintenance practices are being deferred because you can write off capital expenses on taxes, but maintenance you cannot-- meaning, things are going to be run until they break, resulting in more outages and more danger to the public, all for a few cents more on the stock price.

Viewing 1 - 3 of 634 Reviews

Glassdoor has 724 FirstEnergy reviews submitted anonymously by FirstEnergy employees. Read employee reviews and ratings on Glassdoor to decide if FirstEnergy is right for you.