FirstGroup Reviews

Updated 26 Jan 2021

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3.5
57%
Recommend to a Friend
68%
Approve of CEO
FirstGroup Chief Executive Matthew Gregory
Matthew Gregory
18 Ratings
Pros
  • "Benefits of working for a large company regards to Rewards, free bus travel and discounted rail travel(in 15 reviews)

  • "Good pay and great people to work for(in 12 reviews)

Cons
  • "Leaving buses unattended with passengers on(in 13 reviews)

  • "shift pattern(in 7 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Good company"

    5.0
    Current Employee - Bus Driver in Glasgow, Scotland

    I have been working at FirstGroup full-time

    Pros

    Good pay and training available Good benefits

    Cons

    Lone working and periods of isolation but no too bad.

  2. "Bus driver"

    3.0
    Former Employee - Anonymous Employee in Cardiff, Wales

    I worked at FirstGroup full-time

    Pros

    good benefits part time options

    Cons

    shifts,working weekends holiday no 2 days off in a row always


  3. "Comsi Comsa"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Sheffield, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I have been working at FirstGroup full-time for less than a year

    Pros

    Nice Staff and Excellent Systems

    Cons

    I wouldn't be able to fit it all in.

    Continue reading
  4. COVID-19

    "Be warned"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Bus Driver in Sheffield, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I have been working at FirstGroup full-time for more than 5 years

    Pros

    Staff pass,Discounts at some Retailers

    Cons

    Rota especially after COVID they suddenly decided that from doing maximum 4:30 hrs without a break to go over 5 hours. Making most duties reach close to 9 hours. Before covid the longest duty would be 8:25! There excuse was special circumstances but its weird it happened at same time as our Ts and Cs suddenly weren't in action

    Continue reading
  5. "Great transport company to work for"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Manager in London, England
    Recommends
    Neutral Outlook

    I worked at FirstGroup full-time for more than a year

    Pros

    Biggest transport operator in UK

    Cons

    It is an old structure company

  6. "Driver"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Bus Driver in Manchester, England

    I have been working at FirstGroup full-time

    Pros

    Good rate of pay Friendly Colleagues

    Cons

    No social life. Unsociable hours. Inconsistent shifts. No protection against anti social behaviour off the company.

  7. "Good career. Lots of opps"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Contracts Manager in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FirstGroup full-time

    Pros

    Solid employer to work for

    Cons

    None that I can think of

  8. "Okay company with poor management"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Travel Advisor in Norwich, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at FirstGroup part-time for more than a year

    Pros

    Good pay, good hours, full uniform provided, free bus travel

    Cons

    Poor management who relied on standard team members to do all the training

  9. "Office with a View"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Bus Driver in Bristol, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FirstGroup full-time for more than a year

    Pros

    Drive all around to different locations, meeting new people, driving different buses, colleagues and management are great. Free travel on buses and discounted travel on FirstGroup Trains.

    Cons

    Hours, some members of the public, traffic and congestion, running times.

  10. COVID-19

    "Good company to work for"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Apprentice in Leeds, England
    Recommends
    Positive Outlook

    I have been working at FirstGroup full-time for more than a year

    Pros

    Good office environment. Normally lots of job and training opportunities. Supportive management team.

    Cons

    Few job opportunities due to covid19

Viewing 1 - 10 of 131 English Reviews