employer cover photo
employer logo
employer logo

FirstOntario Credit Union

Is this your company?

FirstOntario Credit Union Reviews

4.0

82% would recommend to a friend

(64 total reviews)

Lloyd Smith

87% approve of CEO

70% positive business outlook

FirstOntario Credit Union has an employee rating of 4.0 out of 5 stars, based on 64 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FirstOntario Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

64 reviews
1.0
22 Jun 2022
Recommend
CEO approval
Business outlook

Pros

Great benefits, be sure to negotiate additional vacation time up front and aggressively, otherwise you get the bare minimum despite market standards.

Cons

Below market pay rates. Every communication that is sent needs to be scrutinized, as someone will take issue with something and blow it out of proportion to their benefit. Much of the Executive Leadership has been with the organization for many years and are resistant to change. They will accept the change to start and then work to sabotage it to go back to the old ways. As a result, turn over is high for younger people. New people to the ELT level are friends of the ELT who toe the line or have the same thought processes. Anyone that pushes for change is eventually run out. Straight up questions include, "Is this the hill you want to die on?" & "I've been here for 20+ years, I'm not going anywhere soon!" Only some corrupt management has been removed. There is still a long way to go. If you don't have 20 years of credit union experience, you clearly don't know what you are doing and methods you bring in from the outside do not apply. Many of the Senior leaders will shoot down the ideas brought forth by new talent, only to claim them as their own later. There is little recognition for up and comers.

2.0
6 Dec 2021
Recommend
CEO approval
Business outlook

Pros

Great collaboration across business partners, people are great, competitive salaries in certain roles.

Cons

Very poor upper level leadership, very little opportunity for growth, development and promotion. Poor employee experience and culture.

1.0
8 Jul 2019

Management

Recommend
CEO approval
Business outlook

Pros

Good salary. Some employees were friendly and willing to help others when needed.

Cons

Terrible work environment!! The culture is toxic. There is a huge division between management (non-union) and staff (union). Very few policies are in place and HR will often refer you to the union for answers to basic HR related questions. The union steward clearly does not understand the need for confidentiality within her role and will often share employee issues with other staff members. Staff often bully each other and are not willing to help new employees unless they are getting compensated for it. Non-existent work/life balance. Upper management is always changing and so is the directive in the branch. A lot of individuals in upper management have no experience and are struggling in the roles they hold.

Viewing 1 - 3 of 64 Reviews

Glassdoor has 75 FirstOntario Credit Union reviews submitted anonymously by FirstOntario Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if FirstOntario Credit Union is right for you.