Does Follett pay their employees well?

According to anonymously submitted Glassdoor reviews, Follett employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Follett. This rating has been stable over the past 12 months.

How satisfied are employees working at Follett?

38% of Follett employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Follett 3.2 out of 5 for work life balance, 2.7 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Follett?

Sales Associate (282) , Store Manager (111) , Retail Sales Associate (95) , Team Lead (87) , Sales Associate/Cashier (57) , Cashier (56) , Assistant Manager (45) , Manager (43) , Customer Service Representative (42) , Seasonal Sales Associate (27) , Associate (25) , Course Materials Manager (24) , Retail Associate (23) , Bookstore Associate (20) , Assistant Store Manager (19)

What are the pros of working at Follett according to real employee reviews?

"I liked the flexibility in hours and I worked with some great people." ((in 151 reviews)); "Flexible hours and lots of downtime." ((in 146 reviews)); "My boss and coworkers were great and helped me transition into a more professional person." ((in 96 reviews)); "flexible schedule (also willing to work with you with your class schedule)" ((in 80 reviews)); "Good benefits...weekends off...good hours...summers are usually slow until August" ((in 68 reviews))

What are the cons of working at Follett according to real employee reviews?

"Low pay and sometimes had you do things above your pay level that the manager didn't want to do" ((in 247 reviews)); "Poor upper management." ((in 72 reviews)); "no training program in place now for interns but talk about in the future." ((in 43 reviews)); "Lack of leadership and lack of clear vision for overall look and feel." ((in 31 reviews)); "Pay is minimum wage and raises after a year are low" ((in 31 reviews))

What are employees saying about Follett redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Follett redundancy and their outlook for job security at Follett in 2026.

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Follett

Follett Reviews

3.0

38% would recommend to a friend

(2,631 total reviews)

Emmanuel Kolady

32% approve of CEO

33% positive business outlook

Ratings by category

3.3

Diversity and inclusion

3.2

Work/Life balance

2.7

Culture and values

2.5

Senior management

2.5

Compensation and benefits

2.5

Career opportunities

Follett has an employee rating of 3.0 out of 5 stars, based on 2,631 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Follett employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

3K reviews

5.0

5 Aug 2024

Great company to work for

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Great support network you will always get support when you ask for it

Cons

Long hours to work and very fast paced

3.0

13 Sept 2018

Sales Associate

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

people are friendly and they provide flexible hours

Cons

The work can be a bit repetitive

1.0

24 Nov 2017

Good for Students Who Have Parents Support

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Make a little extra money during rush periods.

Cons

Don't value work, make employees miserable, discriminate (from my own experience)

Viewing 1 - 3 of 2,631 Reviews

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Great company to work for

Sales Associate

Good for Students Who Have Parents Support

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