FreeWheel Reviews

3.7

62% would recommend to a friend

(314 total reviews)
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Mark McKee

61% approve of CEO

49% positive business outlook

FreeWheel has an employee rating of 3.7 out of 5 stars, based on 314 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FreeWheel employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

314 reviews
1.0
10 Sept 2018
Recommend
CEO approval
Business outlook

Pros

This company is a corporate Bully and treats its employees disgracefully. It’s a dinosaur in all areas and is dying in the market with customers churning and a mass exodus given the toxic culture and blame culture. There are no pros so avoid. Merger with CTS is a train crash that’s off the rails with people leaving.

Cons

Human Remains HR are as bad as the poor excuse for leadership who have no idea what they are doing. So HR are simply slaves and bouncers implementing bad leadership from the top down.. they should all leave ...coming up to 20 good talented people have left this year! And more to come. It’s a small industry so work gets around on how they treat people!

1.0
30 May 2020

Awful leadership, slow moving dinosaur, decent culture

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I work in the London office on the Freewheel Markets side of the business and have seen the company go through many pointless "restructures". Take anything leadership say with a pinch of salt. + Some people are nice and lovely to work with + Nice office with a rooftop for use in the summer + Stability and comfort because it's a large company + Free Sky TV + Great benefits + Getting fired is almost impossible. There are some people working there that contribute nothing and are still in senior positions +Flexibility to WFH, although in some teams this is frowned upon + Relaxed environment depending on what team you're on. Some people don't even show up to work on time/bother coming in (some senior leadership are like this) + Work is easy and slow – you can coast here and just “get by” which many of us do. Low targets so easy bonuses (sales team) + We have a good Ad Server with a few good customers + Nice kitchen with a foosball table. You can play FIFA all day and no one cares

Cons

- We have way too many internal meetings, where most of them are utterly useless - Teams are siloed and there is animosity between the market’s teams. Teams fighting over who does what - International teams don’t get on. US wants to deprecate the legacy SSP, whereas the International teams want to keep it. No one knows what to do - LOTS of politics stemming from the acquisition of StickyAds. Senior management that have stayed through the acquisition are lazy and don’t do anything. As a result, it can be a toxic environment to work in - Salary lower than market average - Product & platform is a complete dinosaur. We can’t keep up with the competition because we’re too slow to release any new features - Those that have built the legacy product are very protective over it - There is absolutely no strategy from the Leadership team on how to move forwards. They have a great vision (“Flywheel”) but no idea of how to get there. It’s all talk, no movement - Some people are incredibly incompetent and lazy, so don’t expect to learn much - There is company restructure guaranteed every 6 months which brings no positive changes - Some people are given promotions that they don’t deserve. There is clear favouritism - We’ve just had a round of layoffs and yet the people who contribute nothing are still here!! - We can’t decide if we are a start-up or a corporate. Lots of red tape and slow movement - HR team can be unhelpful at times - Don’t expect to know anyone outside of the section of the office you work in

2.0
14 Feb 2020
Recommend
CEO approval
Business outlook

Pros

1. Salary within market range. 2. Some nice people. 3. Good package. 4. Some flexibility.

Cons

From a process standpoint: - Micromanagement in the agile process. You will always be handled the tasks and most of the time with deadlines attached. - A lot of red tapes and office politics ingrained in their process, so you've got to make people happy, or they will make your life difficult. - Their delivery process is a joke. They say they do CI/CD, but their delivery is monthly and manual, shifting quite often. - Do not expect to settle in a tight-knit team for a particular project. You are a resource to be allocated wherever and whenever needed and will be working in different teams and stacks. - People are too lazy to make proper Jira documentation, so very prone to confusion and misinterpretation. From the engineering side: - Their flagship software is a 20-year-old legacy monolith that is still maintained and extended, so expect to contribute to it very often. - On the monolith side of things, coding practices and design are terrible at best. Do not hope to make any impactful changes as it will be contested heavily on code review and eventually refused as "too much". - They acknowledge the legacy but are not rushing for a new one. They are only migrating some parts as side projects, so when it gets done, it will be obsolete already. - Code-wise, they follow java coding standards in a C# codebase. - Engineering culture is not focused on best practices and in many cases, it will be frown upon. - Code reviews take forever to complete, especially when done by people outside of context. - Their tech-stack is quite old and outdated. As for management and culture: - Their focus is always "going as fast as possible" so you can imagine the compromises at your expense. - They have way too many meetings, where most of them are utterly useless for engineers. - Client-oriented: management will always give to their demands. They don't know how to say no to them. - Open office with two other companies of the Comcast group. Staff do not interact with each other, and it feels weird, besides being very noisy at times of the day. - Management is usually not present in the office, but in the US, so they are prone to gossiping and will also not feel your pain. - Anything promised should be taken with a large bag of salt.

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Glassdoor has 345 FreeWheel reviews submitted anonymously by FreeWheel employees. Read employee reviews and ratings on Glassdoor to decide if FreeWheel is right for you.