employer cover photo
employer logo
employer logo

Front Gate Tickets

Is this your company?

Front Gate Tickets Reviews

3.1

51% would recommend to a friend

(40 total reviews)

Maura Gibson

56% approve of CEO

55% positive business outlook

Front Gate Tickets has an employee rating of 3.1 out of 5 stars, based on 40 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Front Gate Tickets employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, entertainment and recreation industry (3.9 stars).

Reviews by job title

40 reviews
1.0
18 May 2019

Would Not Recommend!

Recommend
CEO approval
Business outlook

Pros

Just to note - perks are via Live Nation & Ticketmaster, not directly from FGT. These perks include 2-4 tickets/year to a Live Nation concert of your choice. Though there may be additional access to tickets, you are not informed of the request result until 2 weeks or less before the show, making utilizing said tickets quite impossible. Company wide raffles for local concerts are offered at times as well. Depending on your department/position, there may be some travel. If you do work in a position which requires travel just know that you will very likely be traveling OFTEN, many say too often. This amount of travel was often times problematic for those with a family, home commitments, pets, etc. and employees were not part of the decision making process. Entry level employees have huge hearts and work their butts off. Great colleagues were the highlight of employment with FGT.

Cons

Management/Execs were disrespectful to staff on far too many occasions. Demeaning language, blatant disrespect for people's time, belittling attitude. A MASSIVE problem in my opinion. High level staff teaching that type of behavior makes for problems on every single level. -Nearly no opportunity for growth. -Practically nonexistent training and onboarding, making it very hard on new employees. -Very very little support via HR/internal avenues. HR not in office. -An extremely high rate of turnover for staff. This happens at lower/entry level positions more often of course, but 4 out of 8 executives left in the 1-2 years I was with the company. Red flags!! -If in a travel position, expect A LOT of travel, (over 1/2 year), Pro/Con depending on the person/life. -Daily communication was a problem. Decisions made effecting entire departments, but none of it communicated to employees. -Extremely reactive (and not proactive). This one paired with the communication issues meant day-to-day aggravation for many. -Quite cliquey. By department, by the CEO/COO's 'boys club', by tenure. Very little teambuilding. -Extremely slow to fill vacancies,. Unsure if filling them was even a concern for FGT. Executive level positions stayed open for far too long after the previous employee left. At the time I left, the COO was holding down his own position, plus 3-4 others, all of which were high level VP/Director positions that have been left open for 2 months - 1 year. -Conceptually, a very cool company. In reality...kind of a sh*tshow.

1.0
25 Jul 2016

Great staff, poor culture

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Excellent benefits including health, dental, vision, life insurance, 401k with company match (new employees do have a vesting schedule). - Fun perks including company happy hours, free snacks/drinks at work, free tickets to local concerts and festivals. - Very dedicated and fun coworkers. The employees really make this company what it is. - Interesting projects and clients.

Cons

- Operations department has no work/life balance. Having a family and child would be a struggle. I would not suggest any grown adult that does not want to spend all of their time with their coworkers pursuing a job here. - There is insufficient time taken to train all employees properly. People are thrown right in to their jobs and then spoken poorly of when they fail. Many people feel frustrated by this as they struggle to understand the system. - Very high turnover rate. - Poor company culture. This is not what I would call a progressive work place, don't let the bring your dog to work thing fool you. Lower level employees are often spoken poorly of by management behind closed doors. - Poor management. This is a very top heavy organization. - Unhelpful HR. Many employees complain that they have no one to turn to for help. HR seems to be looking out for the best interest of the executives, not all employees.

1.0
15 Oct 2018
Recommend
CEO approval
Business outlook

Pros

Get to network with festival producers This job is right for you if you want to do 1-2 festival seasons with them to meet other festival producers and ultimately get a job with them

Cons

Ever since the Live Nation acquisition, this company stopped caring for it employees well-being They treat you as dispensable and don't value your worth Too much travel without being compensated Poor work / life balance Very clique-ish (popular vs unpopular) Poor leadership Low salary No room for advancement

Viewing 1 - 3 of 40 Reviews

Glassdoor has 45 Front Gate Tickets reviews submitted anonymously by Front Gate Tickets employees. Read employee reviews and ratings on Glassdoor to decide if Front Gate Tickets is right for you.