GSL Group Reviews

3.1

48% would recommend to a friend

(37 total reviews)

46% positive business outlook

GSL Group has an employee rating of 3.1 out of 5 stars, based on 37 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GSL Group employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, entertainment and recreation industry (3.9 stars).

Reviews by job title

37 reviews
1.0
5 Apr 2022

I would not consider this company a long term option for your career

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The GSL group is very multi-disciplinary and provide services in a variety of industries. There is a lot of work opportunity within the company. This company has the make up to be something really spectacular if leadership decides to move in positive direction

Cons

Unfortunately, at the GSL Group there is inadequate leadership. Executives and upper management have spoken inappropriately not only to staff, but of each other and ownership. Leadership is concerned with the net contribution of the budget but don’t take the appropriate time to understand what factors into the numerical data they obtain; giving them a very skewed and misdirected understanding of what is actually happening on a ground level. They are very isolated and do not communicate well with their subordinates; this consistently leads to information and proposed action to go up the chain of command as opposed to the other way around. Having worked with GSL, many managers and staff feel frustrated from the lack of communication, compassion and competency of the leaders of the company. GSL’s response to COVID-19 was abysmal, slow, and displayed inadequate attention to detail. GSL also has a complete lack of company infrastructure. Invoices are not paid by accounting until a minimum of 6 months and can sometimes be unpaid for well over a year. The company does not prioritize organization of administrative processes involved with payment. Staff in the accounting department are regularly confused. Local companies that supply services to sub-sectors of GSL quickly become alienated and cut GSL off from business as they are not confident in getting their money. Additionally, I did not have a single performance appraisal during my entire time there. There is no culture of accountability between staff. There were many staff who quit as things during COVID became more challenging and long-standing issues with GSL became too much for many staff. There was a massive rate of turnover. GSL only will reward staff when they realize that they are at the risk of losing them or are desperate to retain employees. GSL made one attempt on asking for feed back from myself in the years that I worked there. After voicing my concerns for the section of company that I was responsible for, there was zero follow up on things that would only take a matter of days to execute to make a big difference. The GSL Group is decently sized company on the western side of Canada and have many employment positions. If you are looking to get relevant experience in the interim, it is a good place to work but it is by no means a career destination. You will not get rewarded or progress your career because the upper management is too hyper focused on hitting financial quotas for monthly and annual deadlines by cutting corners and parts of the budget. They will continue to stifle themselves with ego and it was a very toxic place to work.

1.0
15 Apr 2021

Progressively getting worse

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Flexible schedule -Multiple locations and industries

Cons

-Non-existent communication channels. -Increased corporate hiring during covid with excessive lower level layoffs has caused a very top heavy organisation. -Authority figures have frequently spoken to employees in inappropriate ways. -High stress environment directly caused by lack of communication, not enough staff, and unreasonable job expectations.

avatar
GSL Group Response
5y
We’re disappointed to learn about your recent experience with GSL Group! Treating employees with respect is a fundamental value at GSL and we have zero tolerance for anyone who would speak inappropriately to other staff. We are sorry that you had to either witness this or had it happen to you. Please reach out to us at hr@gslholdings.com so that we can look into this matter immediately and address it appropriately. The impact of the pandemic has definitely been felt in some of our businesses more than others, due to the nature of some of the industries we are involved in – especially when it comes to recreation, sports, hospitality, events & entertainment. Although there have been a number of temporary layoffs in those areas of the organization across all levels of staff, our intent is to recall employees as soon as it is safe to do so and we are fully operational again. At the same time, we have also been fortunate to see growth in other areas of the organization – growth that has led to the creation of job opportunities in both management and non-management positions in a few of our locations and venues. The pandemic has fuelled many difficult decisions, and we are still learning and growing as an organization. Your constructive feedback on communication and workload has been extremely useful as we take steps to create action plans and further our commitment to ensuring a rewarding, engaging, and stress-free culture for all of our employees.
1.0
18 Sept 2019

Old school family business

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Small structure. - Good work/life balance.

Cons

- Old business run in a very conservative way. - There is no long term thinking and strategy in place to grow the business. Management just goes after the latest shiny idea and never gets anything done. - No commitment or support from the owner and management. - Very high turnover. Most people leave after a few months.

avatar
GSL Group Response
5y
Thank you for your feedback. We don’t shy away from admitting that we like to challenge the status quo and try out new ideas … as a matter of fact, GSL prides itself on being extremely innovative and having a strong entrepreneurial spirit. We are sorry to hear that you felt that the organization lacked strategic focus. We always try our best to ensure all employees have a memorable experience during their time with us. We will take your constructive comments into consideration as we continue to grow and put emphasis on our long terming planning.
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Glassdoor has 38 GSL Group reviews submitted anonymously by GSL Group employees. Read employee reviews and ratings on Glassdoor to decide if GSL Group is right for you.