Does Gainsight pay their employees well?

According to anonymously submitted Glassdoor reviews, Gainsight employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Gainsight. This rating has been stable over the past 12 months.

How satisfied are employees working at Gainsight?

81% of Gainsight employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gainsight 4.2 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Gainsight?

Software Engineer (56) , Senior Software Engineer (35) , Associate Software Engineer (22) , Solutions Architect (14) , Account Executive (12) , Customer Success Manager (12) , Customer Success Manager (CSM) (12) , Sales Development Representative (SDR) (11) , Sales (10) , Technical Support Analyst (10) , Solutions Consultant (9) , Solutions Engineer (8) , Technical Writer (8) , Director (6) , Lead Engineer (6)

What are the pros of working at Gainsight according to real employee reviews?

""The company has a great culture that encourages employees to share their ideas and fosters innovation." ((in 105 reviews)); "Work life balance is good" ((in 67 reviews)); "Truly great people that always do the right thing." ((in 44 reviews)); "Great leadership who aren't afraid of transparency and being challenged" ((in 39 reviews)); "Good work culture" ((in 38 reviews))

What are the cons of working at Gainsight according to real employee reviews?

"No 401K match and you need to be at a certain level in order to participate in the equity program." ((in 15 reviews)); "Layoffs live crazy." ((in 9 reviews)); "Maybe provide permanent work from home." ((in 4 reviews)); "Biased diversity leads to spoiling the company environment" ((in 2 reviews))

What are employees saying about Gainsight redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Gainsight redundancy and their outlook for job security at Gainsight in 2026.

Gainsight Reviews

4.1

81% would recommend to a friend

(719 total reviews)

Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (719 reviews)

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Gainsight has an employee rating of 4.1 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

719 reviews

5.0

30 Jul 2018

Human first pays off

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Great leadership from the top down. Great values that are practised daily. Team mate success a high priority. Flexible work. Good perks in offices. Great career opportunities. Huge development org constantly improving product and keeping it a market leader.

Cons

Head office San Francisco means some calls are at undesirable hours.

Gainsight Response

7y

Being part of a company that strives to put humans first is an honor and a responsibility. An everyday opportunity to live our values involves accommodating teammates who collaborate across time zones for meetings. Thanks for the reminder!

2.0

20 Oct 2023

Overrated

Sales

Recommend

CEO approval

Business outlook

Pros

Good CS product & work / life balance, US side is well established

Cons

EMEA is inconsistent with US counterpart with questionable clique masquerading as leadership.

Gainsight Response

2y

Thank you and this is helpful input to get better!

5.0

7 Jan 2021

Good place

Finance

Recommend

CEO approval

Business outlook

Pros

Good team to work with.

Cons

Workload can get busy at times

Viewing 1 - 3 of 719 Reviews

Gainsight

Gainsight Reviews

Company ratings over time

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Reviews by job title

Human first pays off

Overrated

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