Does Gentle Monster pay their employees well?

According to anonymously submitted Glassdoor reviews, Gentle Monster employees rate their compensation and benefits as 2.3 out of 5. Find out more about salaries and benefits at Gentle Monster. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Gentle Monster?

24% of Gentle Monster employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gentle Monster 2.2 out of 5 for work life balance, 2.5 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Gentle Monster?

Sales Associate (40) , Brand Ambassador (9) , Retail Sales Associate (7) , Sales Assistant (3) , Sales Supervisor (3) , Part Time Sales Associate (2) , Sales (2) , Sales Representative (2) , Supervisor (2)

What are the pros of working at Gentle Monster according to real employee reviews?

"Kind and organized management, amicable supervisors and coworkers" ((in 4 reviews)); "Creative team members and a lot of support" ((in 3 reviews)); "It was fun with helpful colleagues" ((in 3 reviews)); "free glasses three times a year" ((in 3 reviews)); "Flexible Hours & Commitment" ((in 3 reviews))

What are the cons of working at Gentle Monster according to real employee reviews?

"no benefits" ((in 11 reviews)); "no commission and understaffed sometimes" ((in 9 reviews)); "1. Poor management" ((in 7 reviews)); "pay is low." ((in 4 reviews)); "the salary is low for the expectations of the company, they want you to deliver a luxury service, there’s many other luxury places which pay a lot more plus commission and company benefits that GM does not offer" ((in 4 reviews))

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Gentle Monster

Gentle Monster Reviews

2.8

24% would recommend to a friend

(112 total reviews)

Hankook Kim

47% approve of CEO

27% positive business outlook

Ratings by category

2.9

Career opportunities

2.7

Diversity and inclusion

2.7

Senior management

2.5

Culture and values

2.3

Compensation and benefits

2.2

Work/Life balance

Gentle Monster has an employee rating of 2.8 out of 5 stars, based on 112 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Gentle Monster employee rating is 21% below average for employers within the Retail and wholesale industry (3.5 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

112 reviews

2.0

8 Jul 2026

Review

Sales associate

Recommend

CEO approval

Business outlook

Pros

Space and also friendly customers

Cons

Not a lot of room for growth

4.0

22 Jun 2026

Consistent pay with growth opportunities, but late weekend hours

Sales supervisor

Recommend

CEO approval

Business outlook

Pros

Consistent Pay Growth opportunities Onboarding Training

Cons

Weekend Hours Late Hours Mall Enviroment

1.0

5 Jun 2026

Dysfunctional HQ teams hinder retail operations

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Cool brand. Stands out from the traditional retail setting.

Cons

Highly dysfunctional US and Global HQ team. Zero communication between the two teams. Extremely amateur way of working. Neither team can agree on anything, affecting stores and store teams. All they do is finger point and gaslight and in the end nothing ever gets done or solved. It’s almost like no one in HQ has ever worked in a store before and have no idea how to run a retail business.

Viewing 1 - 3 of 112 Reviews

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Jobs at Gentle Monster

Full Time Retail Sales Associate

Part-Time Retail Sales Associate

Full Time Sales Associate

Full-Time Sales Supervisor