The new CEO appears to have a traditional leadership approach and may benefit from adapting to the evolving needs of the team. The recent partnerships with other companies have been challenging, and there seems to be a disconnect between the intended goals and the actual outcomes. Additionally, there is a concern that the new CEO has not prioritized building relationships with the staff, focusing primarily on higher-level concerns and his own well-being.
Regarding the former CEO, there have been instances where expectations were unclear, such as scheduling inspections without adequate details, leading to frustration and misunderstandings. This lack of guidance has, at times, left staff feeling unsupported and unprepared, particularly when interacting with clients.