Giraffe Concepts Reviews

Updated 7 Dec 2020

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2.8
45%
Recommend to a Friend
47%
Approve of CEO
Giraffe Concepts CEO Tom Crowley (no image)
Tom Crowley
4 Ratings
  1. "Manager"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager 

    I worked at Giraffe Concepts full-time for more than a year

    Pros

    Good food at work during shift.

    Cons

    Top management setting unrealistic targets

  2. "Waitress"

    3.0
    Former Employee - Waitress 

    I worked at Giraffe Concepts full-time

    Pros

    Good food, good team in restaurant

    Cons

    Long hours and low pay


  3. "Ok..."

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Waitress in London, England
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Giraffe Concepts part-time for more than a year

    Pros

    Opportunity to increase pay through Tronc (service charge)

    Cons

    Poor upper management, doesn't care for employees and just focuses on making sales

  4. "Good Company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - General Manager in London, England
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Giraffe Concepts full-time for more than a year

    Pros

    Team, Culture, and free food on shift

    Cons

    long hours, no future planning, restaurants closure

  5. "Amazing team, not so great hours"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Member 
    Recommends

    I have been working at Giraffe Concepts full-time for more than a year

    Pros

    Amazing team to work with, we’re all like a family. It makes stressful shifts doable.

    Cons

    Hours arent that great, not so reliable

  6. "FOH part time"

    2.0
    Former Employee - Front of House Staff 
    Doesn't Recommend

    I worked at Giraffe Concepts part-time

    Pros

    The salary and bonus incentives were great! The staff food menu was also varied for choice.

    Cons

    The target sales set by management were very unachievable.

  7. "Poor management"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Waitress in Kings Cross, England
    Doesn't Recommend

    I worked at Giraffe Concepts part-time

    Pros

    Nice floor and kitchen team

    Cons

    The management were disorganised and were not considerate if you booked time off. They would put you down for consecutive 3 double shifts even if you told them you want them spread out.

  8. "Lack of vision from the top"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Manager 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Giraffe Concepts full-time for less than a year

    Pros

    Food on shift, good team at my site.

    Cons

    The lack of vision and communication from the upper management is startling. Always trying the new thing and never following through. Lack of appreciation for the management on the floor and fail to recognise the potential for development. The CVA speaks for itself.

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  9. "The worst company I have ever worked for."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Giraffe Concepts full-time

    Pros

    Great people working within the restaurant

    Cons

    Everything else. The way this company has handled site closures is the worst i’ve seen. Absolutely no communication from area management and above and calls from contractors telling us they won’t complete jobs due to our site closing before we’ve had confirmation ourselves. Area management and above have absolutely no idea how to drive sales or run a business. It’s absolutely no shock to me that this company is struggling. Also I would advise nobody pay their service charge as company are keeping it all and not paying it to their hard working staff who earned it, when they are made redundant.

  10. "Messy"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Wait Staff 

    I worked at Giraffe Concepts part-time for less than a year

    Pros

    Tables are sectioned and allocated, so any tips you make in your section you get to keep

    Cons

    Rota’d for 5 hrs, would have to work over each time. Extra 4 hours sometimes with no food or break for the 9hrs that I ended up working instead. Kitchen would be very slow if restaurant was more than half full. It was embarrassing the amount of tables who could be in there for 1.5 + hrs and food would not be out. Most of those which did, would be half complete, or cold, leaving for even more complaints. All these disgruntled customers occuring when understaffed too. General waiting staff is expected to use a bumbag to carry cash around, and work from here rather than use a till. This is incredibly incovenient and worrying when you don’t have the security of a till. You must keep all coins and card receipts on your person and hope that in the panic of trying to work fast when understaffed, that you don’t make a mistake or drop a receipt!

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