Is Go Ape a good company to work for?

Go Ape has an overall rating of 4.5 out of 5, based on over 290 reviews left anonymously by employees. This rating has been stable over the past 12 months. 97% of employees would recommend working at Go Ape to a friend and 50% have a positive outlook for the business. The best reviews about Go Ape have been left by employees working as Outdoor Activity Instructor , Customer Activity Assistant and Instructor .

Does Go Ape pay their employees well?

According to anonymously submitted Glassdoor reviews, Go Ape employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Go Ape. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Go Ape?

97% of Go Ape employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Go Ape 4.2 out of 5 for work life balance, 4.7 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Go Ape?

Instructor (90) , Course Instructor (19) , Outdoor Instructor (14) , Customer Activity Assistant (12) , Outdoor Activity Instructor (12) , Senior Instructor (9) , Activity Instructor (8) , Shift Lead (5) , Duty Manager (4) , High Ropes Instructor (4) , Outdoor Activity Assistant (4) , Ropes Course Instructor (4) , Activities Instructor (3) , Activity Manager (3) , Adventure Guide (3)

What are the pros of working at Go Ape according to real employee reviews?

"The team are great." ((in 19 reviews)); "Great for people wanting to improve their public speaking skills and confidence." ((in 19 reviews)); "Very flexible with shifts and decent pay." ((in 13 reviews)); "My coworkers are great and generally the job is pretty active and engaging." ((in 11 reviews)); "Fun and good training to learn how to succeed" ((in 6 reviews))

What are the top reviewed Go Ape locations?

London , Bracknell , Thetford , Slough , Ringwood , Delamere , Chelmsford , Leeds , Cannock , Bury St Edmunds , Mansfield , Slough , Wendover , Goudhurst , Coventry , Aberfoyle , Peebles , Bournemouth , Nottingham , Bewdley , Birmingham , Bury , Cockfosters , Aylesbury , Binsted , Leeds , Royal Tunbridge Wells , Dalby , Normanby , Buxton

Go Ape Reviews

4.5

97% would recommend to a friend

(243 total reviews)

Nick Hall

75% approve of CEO

50% positive business outlook

Ratings by demographic groups

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Go Ape has an employee rating of 4.5 out of 5 stars, based on 243 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Go Ape employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, entertainment and recreation industry (3.9 stars).

Reviews by job title

243 reviews

1.0

23 Jan 2021

No breaks, awful management, discrimination

Instructor

Recommend

CEO approval

Business outlook

Pros

Working outside with similar minded people

Cons

We were given no breaks as walking around the site on patrol and constantly looking out for guests was considered a 'break'. Colleague harassment was not taken seriously and quickly dismissed. Staff are treated unfairly, due to sex, mental health, availability and hierarchy to name a few. Staff are encouraged to train as a 'senior instructor' for months meaning they are doing exactly what a senior instructor does, but without the pay. The managers have no intention of officially making these staff senior instructors, this happened to so many staff.

2.0

10 Apr 2024

Managment Friendship Groups

Outdoor instructor

Recommend

CEO approval

Business outlook

Pros

Outdoor working is great and lots of likeminded people working there who are all outgoing and fun to work with. Very rewarding and great in the summer.

Cons

Really long hours in summer and hardly any hours in the winter. MANAGEMENT ARE JUST A FRIEND GROUP - if you get on with managment then great. If not you may aswell leave they do not treat you with any respect. All the managers are friends and will work to promote each other and give the best opportunities. Management do not deal with complains in a professional manager nor do they listen to their staff when doing a “team meeting” as it is more of them just talking AT you for an hour then celebrating with pizza that conveniently arrives when anyone can ask questions. Pay is based on age not experience so people are not rewarded for any extra responsibility they take on. Notibly Segways as an activity as there is added stress and risk for no extra reward. New staff over 21 are paid way more than staff who have been at GoApe for 2 years but are 20.

Go Ape Response

2y

Thank you for sharing feedback regarding your experience with Go Ape UK. We're sorry to hear your experience did not align with your expectations and would appreciate you sharing more details with us directly. So we can better address your concerns, please contact us recruiting@goape.com.

4.0

11 Jan 2023

Summer job

Instructor

Recommend

CEO approval

Business outlook

Pros

Nice people, good fun, always a different day.

Cons

Was hard to get weekend days off.

Go Ape Response

3y

Thanks so much for sharing your positive experience with working at Go Ape UK! We are thrilled to hear you had fun, each day was unique, and you had good coworkers! Thanks for helping us deliver a tree-mendous experience to our guests!

Viewing 1 - 3 of 243 Reviews

Jobs at Go Ape

Customer Activity Assistant (Outdoor Instructor) - Matfen

Customer Activity Assistant (Outdoor Instructor) - Bedgebury

Go Ape

Go Ape Reviews

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Reviews by job title

No breaks, awful management, discrimination

Managment Friendship Groups

Summer job

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