I have worked for this company for some time now and have gradually seen the change from back when there were less than 10 of us. To the current day, when there are about 25-30 people instead. And it has not been for the better. Which is sad, because I once truly loved being here.
For starters, let's talk management. The CEO has always been great to me... but since he is in New York, he is completely ignorant as to what happens here in Orlando. Which brings us to the biggest issue with this place now: the COO who is in charge in Orlando is a very deceitful, manipulative and egotistical person. He hides his true nature behind a facade of smiles and empty promises. He blatantly plays favorites, and will tell you that "out of sight, is out of mind." Inferring that if you are a remote worker and not in the office there brown nosing with him, you shouldn't expect any kind of career opportunities. On top of this, he will lie directly to your face. While promoting that he believes in honesty and fairness. It is truly shameful.
Also, this is not a remote position anymore. Contrary to how this company advertises it. When I started here it was fully remote for all of us. With occasional meetings that were optional to attend in person and were genuinely fun. A fact that he promised us long timers would not change.
......... that is not the case anymore. And after fully staffing his department to the size he wanted, he made it mandatory that people start coming in 2 days a week. And he has made it clear that he intends to make more days required over time. The meetings have gone from fun and quick catch up sessions, to 45 minutes of the supposed COO feeding his own ego. While he gives generic advice and non-specific feedback. It really feels like bullying at this point.
His excuse for his actions? " He is raising the standards." Yet all of the broken accounts he has for our clients and all of the massive security risks to them as well still exist. It's nothing short of a miracle that there hasn't been some kind of leak or fraudulent activity due to this yet.
The pay is atrocious. I am basically paid about as much as a first-year accountant even with 10+ years of experience. Parking is not covered either, as the company is just too cheap to put up the money for it. We don't even have an actual office. They rent a room in one of the office buildings downtown. It's a better one than the one we had before that looked like a factory from the inside... but that isn't saying much. The room we have is so tiny that not even half the staff can fit into it comfortably.
There are some good people here. But some people in management are just arrogant and unreasonable. With the most wooden, non-social personalities that you can imagine. Forget asking them for guidance too. They are so overburdened, that they will refer back to you when you have questions. You're on your own here. It's that simple. And depending who you get paired up with, you could have nice, peaceful and ordered weeks. Or random and chaotic ones filled with petty and childish arguments.
Lastly and best of all is the fact that now that they know people are disgruntled, they are about to force people to sign a new agreement letter with a non-disparagement agreement in it. In an effort to protect their own reputations.
Truly disgusting. This company should be ashamed of themselves. If it wasn't because I had a family, I would have already resigned. Nonetheless, I am currently looking for employment elsewhere. A person can only take so much.
