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H.Samuel Reviews
80 reviews
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Terry Burman
11 Ratings
Pros
"Flexible hours, holiday leave, good pay" (in 8 reviews)
"Also got a small staff discount" (in 5 reviews)
Cons
"Offer of commission is unrealistic due to sales targets" (in 5 reviews)
"Bad management, lots of selling pressure, high sales targets, low wages, bad commision structure, unflexible hours, no training time for new starters" (in 4 reviews)
![H.Samuel Logo]()
"Sales Assistant"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
I worked at H.Samuel part-time
Pros
Discount. Busy. Interesting work, got to learn
Cons
Working at Christmas is hectic, not as many hours as I wanted
Advice to Management
keep going
H.Samuel 2018-11-10 01:30 PST![H.Samuel Logo]()
"Very unorganised company"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookNo opinion of CEOI worked at H.Samuel part-time (Less than a year)
Pros
Only positive that came out of this was the experience I gained which I will take elsewhere and some of the friendships I have gained.
Cons
There was always issues with hours in the store and there not being enough hours for everyone. There was also a lot of unnecessary bitchyness from the younger members of staff and management. You would find management and the other staff quite frequently huddled in the back office talking while you had a queue in the shop. Christmas temporary staff are made to feel very unwelcome, we were actually only employed for around 8 weeks and during that time we always felt like an ‘extra’.
Advice to Management
Appreciate every member of staff that you employ even your Christmas temporary staff, you may just find that your ‘Christmas temps’ are doing a better job than your permanent staff. Sometimes a thank you can go a long way...
H.Samuel 2019-01-12 09:59 PST![H.Samuel Logo]()
"Sales Associate"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
I worked at H.Samuel part-time
Pros
Good pay lol
Decent shift patternsCons
Bad management
Too demanding
Too sales focusedH.Samuel 2018-12-19 08:42 PST![H.Samuel Logo]()
"Good student part-time job"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookNo opinion of CEOI worked at H.Samuel part-time (Less than a year)
Pros
- A respectable ~£7.20 wage for at the time a 16-year-old and a genuinely helpful and friendly team.
- Each day is different and never boring.Cons
- Over the Christmas period was forced to work over my agreed contracted hours
- High turnover of staff meant that it was hard to maintain a high spirit
- Understaffed during Christmas periodH.Samuel 2018-12-04 15:49 PST![H.Samuel Logo]()
"Needs better pay"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookNo opinion of CEOI worked at H.Samuel part-time (Less than a year)
Pros
Great team to work with
Cons
Unrealistic targets, needs better pay
Advice to Management
Better pay to offset the unrealistic targets set.
H.Samuel 2018-11-27 07:36 PST![H.Samuel Logo]()
"Low hours and short shifts!"
StarStarStarStarStarRecommendsNeutral OutlookNo opinion of CEOI worked at H.Samuel part-time (Less than a year)
Pros
Fun work, customer interaction, friendly and comfortable atmosphere
Cons
3 shifts of 4 hours a week meant most of earnings went on commuting
H.Samuel 2018-11-09 12:05 PST![H.Samuel Logo]()
"Not paid enough for the job you do"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendPositive OutlookNo opinion of CEOI worked at H.Samuel part-time (Less than a year)
Pros
Some really nice customers come in, whom you are able to build a rapport with. Going through a sale of an engagement ring can be a nice rewarding experience.
Cons
Bad management and high staff turnover, you know it's not great when the Supervisor even talks about how bad the manager can be! You have eyes burning in the back of your head every time you are serving a customer to ensure you go through 'The Perfect 10' steps to selling an item. Too robotic and structured meaning you are unable to add your own personality flair to selling. Not every customer needs to be asked what they are looking for today or what brings them into store, I hated feeling like I was pouncing on customers when they stepped through the door but that is what management wants. Also some really bad quality items which you have to defend at all costs!
Advice to Management
Happy employees = happy store
H.Samuel 2018-10-08 09:33 PDT![H.Samuel Logo]()
"Decent place to work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsNeutral OutlookNo opinion of CEOI worked at H.Samuel part-time (More than a year)
Pros
I worked there part-time whilst I was studying so the hours I was given allowed me to easily balance both. I personally like working towards targets so that was good for me too.
Cons
It can get quite competitive especially in the busy periods with people trying to exceed their targets. Opportunity for commission however that depends on the store and not your own personal sales
H.Samuel 2018-08-30 09:03 PDT![H.Samuel Logo]()
"senior sales executive"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookI worked at H.Samuel full-time
Pros
really good progression if you put the time and interest in. my manager was so lovely, the break times are really good as is the commission if you work together as a team. i went from part time sales to deputy manager within 5 months and it was my first ever job out of sixth form
Cons
be aware of jealous colleagues who attempt to make your progression something to bully you about
Advice to Management
be more like dan from wisbech if you arent already
H.Samuel 2018-08-27 09:38 PDT![H.Samuel Logo]()
"Sales advisor"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsI have been working at H.Samuel part-time
Pros
Good pay, brilliant atmosphere, good discount
Cons
Not always flexible shifts
H.Samuel 2018-07-25 01:51 PDT
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