HK Express Reviews

2.8

32% would recommend to a friend

(139 total reviews)

Mandy Ng

32% approve of CEO

28% positive business outlook

HK Express has an employee rating of 2.8 out of 5 stars, based on 139 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HK Express employee rating is 20% below average for employers within the Transportation and logistics industry (3.5 stars).

Reviews by job title

139 reviews
2.0
28 Feb 2022
Recommend
CEO approval
Business outlook

Pros

I watched the Company transition through many phases with a number of different senior leadership teams. Pros include: - Well developed brand identity (thanks almost single-handedly to one person and his small team) - Attempting to craft an inclusive, engaging company culture (but this is still lacking for other reasons) - Genuinely friendly and helpful colleagues - Gain experience and responsibility beyond what your job title is - ability to impact - Build professional network across Asia Pacific

Cons

- Non competitive pay structure - Non competitive benefits - Poorly staffed team structures mean that even though you have good colleagues, you're each expected to be doing the work of 2-3 people and you'll burn out - just a matter of when - Poor or non existent progression that is entirely dependent on your management advocating for you to HR/senior leadership - Relationship with CX as a wholly-owned subsidiary. This is the slow kiss of death for the brand as CX is mismanaged, top-heavy and doesn't seem to understand their business. GBA will eat them alive.

1.0
27 Jul 2021
Recommend
CEO approval
Business outlook

Pros

Can use very cheap prices to purchase the air ticket. You are able to come to work late and leave early. You are able to do nothing and just ask CX ITSC to do you work. Cathay Pacific IT will replace our IT immediately.

Cons

Need 2 months notice period on resignation for supervisor grade, 3 months for Assistance Manager Grade or above. It make us hard to find another job. Always hire contract staffs for new IT projects, but the project manager never care the solutions can integrate with existing infrastructure. The solutions were jerry-built. HR may request staff to take no pay leave for a long time (long pay leave), take 6 months leaves and got 1 month salary. Company hire contract manager to scold to the permanent staff every day and force the permanent staff to resign.

2.0
14 Aug 2023

Horrible Experience

Recommend
CEO approval
Business outlook

Pros

Young and vibrant team, under CX

Cons

Uncompetitive compensation package compared to workload, always short of manpower, chaotic senior leadership. Office away from Airport Terminal

Viewing 1 - 3 of 139 Reviews

Glassdoor has 161 HK Express reviews submitted anonymously by HK Express employees. Read employee reviews and ratings on Glassdoor to decide if HK Express is right for you.