Hair Cuttery Reviews | Glassdoor.co.uk

Hair Cuttery Reviews

Updated 18 April 2019
362 reviews

Filter

Filter


3.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Hair Cuttery CEO Dennis Ratner
Dennis Ratner
199 Ratings

Employee Reviews

Sort: PopularRatingDate

Pros
  • "walk in clients, free education (not the best, IMO), good if you are a new stylist" (in 31 reviews)

  • "Great opportunity for FREE education" (in 36 reviews)

Cons
  • "Only minimum wage or commission" (in 17 reviews)

  • "Otherwise amazing salon leader gives weekend days off and works with you" (in 17 reviews)

More Pros and Cons

  1. Helpful (3)

    "Time For A Change"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Stylist
    Current Employee - Stylist
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Hair Cuttery full-time (More than 8 years)

    Pros

    Busy salon with plenty of clientele. Good Brand Recognition

    Cons

    I yearn for the company I was initially hired by. A company with fair and realistic retail and commission goals. Week after week, I must work harder and harder to achieve the new mostly unachievable goal of $120 in retail sales both CPR and walk in sales. I never quite meet the required amount of retail for 50% commission despite being one of the strongest in retail sales in both the salon and my district at large. This company is not a Kellogg/Pilsbury/Pampered Chef style brand, and it is unfair and delusional to think it can be run as such. This is the wrong approach to transform a "People First" company into something it is not. This is terrible for the loyal long term as well as potential future employees of this company, who must now lie to their customers about products they don't need and that they can purchase much cheaper at other outlets just to satisfy quota driven leadership. A recent price increase disguised as a pay increase now alienates clients who consider Haircuttery to be a value brand, and in actuality leaves very little for the stylist afterwards.

    Advice to Management

    Susan needs to go


  2. "Probably one of the best places to start your career if you didn't want to assist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Salon Professional/Shift
    Former Employee - Salon Professional/Shift
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hair Cuttery full-time

    Pros

    Decent starting pay
    Great hours
    Redken color
    Lots of technical training guides

    Cons

    Felt impossible to get someone book anyone in the three hour slot they gave me one day a week, so I did not get any more appointment days, therefore being unable to move up to a different stylist level.

  3. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hair Stylist in Cherry Hill, NJ (US)
    Former Employee - Hair Stylist in Cherry Hill, NJ (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hair Cuttery part-time (More than 10 years)

    Pros

    Has great education classes offered for free

    Cons

    You get paid commission and minimum wage if you don’t pull in enough clients

    Advice to Management

    Provide hire minimum wage and commission

    Hair Cuttery Response

    19 Mar 2019 – Director of Associate Relations

    Hey there New Jersey!
    Thanks for your kind words - we are happy that we are able to offer free
    cutting-edge classes...with the addition of our new color line, this should increase your ability to... More


  4. "Great company to work for!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ASL
    Current Employee - ASL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hair Cuttery full-time (More than 10 years)

    Pros

    Unlimited commission ,free
    Education and flexible schedules

    Cons

    Should
    Offer Health Insurance benefits not just supplemental

    Advice to Management

    I’ve been with hair Cuttery over 12 years and would really benefit from having Better health benefits .Suplemental isn’t enough .

    Hair Cuttery Response

    19 Mar 2019 – Director of Associate Relations

    Thanks for the 5-star review! It means a lot to us that after twelve years with us you still love being a part of the HC team. As an Assistant Salon Leader, you play a key role in making us a great... More


  5. Helpful (2)

    "Wake up & smell the coffee Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Master Stylist in Valley Forge, PA (US)
    Current Employee - Master Stylist in Valley Forge, PA (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hair Cuttery full-time (More than 10 years)

    Pros

    Easy to grow clientele if you're a good Stylist

    Cons

    Not managed properly , micro managing rules & regulations. Has turned into a joke . Similar to Kindergarten

    Advice to Management

    So many talented (with 8-18 yrs in the company) stylists have left your company in the past 2 yrs you need a revolving door. How are uou ever going to reach that budget that YOU USED TO BRING IN? Never. Its so sad. 10 yrs ago, that used yo be a good placr to work. SOMEONE hot GREEDY at the top. Taking more & more away from the employees & especially THEIR PAY CHECKS. While upper management is driving around in Mercedes ...yet their Faithful Employees are on Public Assistance ! What is wrong with THIS PICTURE? Damn Shame

    Hair Cuttery Response

    19 Mar 2019 – Director of Associate Relations

    Hi there, wow! - so disappointed that you've been with us for more than ten years but think so poorly of the company! We're hopeful that over the past ten+ years that you found some enjoyment in... More


  6. Helpful (2)

    "Unwelcoming and not accommodating."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hair Stylist
    Current Employee - Hair Stylist
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Hair Cuttery part-time (More than 3 years)

    Pros

    Pay is well the longer you work and if you have a book.

    Cons

    Management will overwork you and require "approval" to change hours.
    Cleanliness is 1/5 stars. When you address this to a manager and district leader they will reassure you this happens everywhere and wont do anything to resolve it.
    New hires with no book aren't allowed to have appointment hours for rebooking.
    Management mostly unplesant.
    If your salon is understaffed you aren't allowed sick days or vacation days (unless it's for management).

    Advice to Management

    Listen to your employees before you lose them.

    Hair Cuttery Response

    19 Mar 2019 – Director of Associate Relations

    Hi there! Thanks for giving our CEO the thumbs up! Our CEO is a Salon Professional so he knows the importance of creating a positive environment for our professionals and our guests!

    Humm...the... More


  7. Helpful (5)

    "Pay attention and truly support the salons that are struggling"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Salon Leader
    Current Employee - Salon Leader
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Hair Cuttery full-time (More than 5 years)

    Pros

    They claim to be, "The Love Company". They have a lot of ideas to make salon professionals and salons successful. They offer lots of education.

    Cons

    They pay attention to those with happy stories and who are succeeding instead of those who are struggling and begging for support.
    There are overworked salon leaders who are very underpaid. No major medical insurance, just supplemental.

    Advice to Management

    It may be a good idea to listen to the stories of challenges and struggles of those who want to succeed. Why not visit those salons for a week or two to see where there are opportunities for improvement? It's not a one size fits all solution. Why not use the approach that is taught to leadership and apply that to those who have will and skill, even those who have will and no skill to either empower or explore to find solutions tailored to those situations? Make yourselves truly accountable for the successes and failures of your leadership team and salons. It seems that if there is a concern or complaint, what is offered is lip service without true engagement. Visit those salons whose leaders really want to succeed and offer them real support. Maybe then, if you do, there wont be such a high leadership turnover. Pay your leadership better, its embarrassing to find that there are salon leaders who have to work two jobs to make ends meet when they have so much responsibility as it is to run a salon to standard and expectation.

    Hair Cuttery Response

    19 Mar 2019 – Director of Associate Relations

    Hi Salon Leader, thanks for leaving a comment - your advice to leadership is very thoughtful and heartfelt.

    Yes, it is easy to celebrate and pay attention to the happy stories, but stories like... More

  8. "Love What You Do and Love Where You Go Everyday!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialist in Port Saint Lucie, FL (US)
    Current Employee - Specialist in Port Saint Lucie, FL (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hair Cuttery part-time (More than 5 years)

    Pros

    I went to hair school by chance, I made it to Hair Cuttery by pure luck!! It is a plae where you can go and make your life plan, any way you just make your decision. They give you all the tools you needs to be successful. They educate their managment. Which in turn gives you the tools you needs to make clients happy and when clients are happy, that means you are doing a good job and are recieving refferals and your making money!!!

    Cons

    You have to sharpen your tools, look profesional, and just do it.

    Advice to Management

    I have great management, so I will not be much help here.

    Hair Cuttery Response

    19 Mar 2019 – Director of Associate Relations

    Hey there! I am going to borrow your headline "Love what you do and love where you go everyday!"

    So glad to hear that things are going well - you are 100% correct that when your guest are happy... More


  9. Helpful (2)

    "Good Bad Ugly Beauty Buz"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hair Stylist in Tampa, FL (US)
    Current Employee - Hair Stylist in Tampa, FL (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hair Cuttery full-time (More than 5 years)

    Pros

    Education , Good Tips, Good Products, Good Locations,Good Advertising,

    Cons

    Low Prices, Pricing not explained well to clients or stylists, Not all management is trained

    Advice to Management

    Make sure your SL and ASL are trained. Many are NOT. Price List needs to explain what packages include, Stylist do not understand how to charge for color - do we charge for extra bowl for toner? or charge for a glaze? why cant we charge more for a blowdry that takes us 45 mins to do, vs one that takes us 20 mins to do?

    Hair Cuttery Response

    19 Mar 2019 – Director of Associate Relations

    Hi there! Thanks for taking the time to leave a review and being a part of the HC family for more than five years!

    Thanks for the shout out regarding our educational opportunities, products... More


  10. Helpful (4)

    "Fun Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hair Stylist in Gambrills, MD (US)
    Former Employee - Hair Stylist in Gambrills, MD (US)

    I worked at Hair Cuttery full-time (More than a year)

    Pros

    Fun place to work
    Get lot of walk-ins
    Good tips
    Good products

    Cons

    Very sales oriented
    Commission levels are low
    Stylist don't get paid enough for how much work they put in

    Advice to Management

    You should raise the commission levels so stylist can benefit more and receive better paychecks. Too many people leave Hair Cuttery.

    Hair Cuttery Response

    19 Mar 2019 – Director of Associate Relations

    Thanks for leaving a review! We are happy that we are a fun place to work where our salon professionals can showcase their talent while making our guest feel special and beautiful!

    The nature of... More