Is Hampton Inn by Hilton a good company to work for as a Front Desk Clerk?

Front Desk Clerk professionals working at Hampton Inn by Hilton have rated their employer with 2.3 out of 5 stars in 38 Glassdoor reviews. This is a lower than average score with the overall rating of Hampton Inn by Hilton employees being 3.4 out of 5 stars. Search open Front Desk Clerk jobs at Hampton Inn by Hilton now and start preparing for your job interview by browsing frequently asked Front Desk Clerk interview questions at Hampton Inn by Hilton .

Does Hampton Inn by Hilton pay Front Desk Clerk employees well?

Front Desk Clerk professionals rate their compensation and benefits at Hampton Inn by Hilton with 1.4 out of 5 stars based on 38 anonymously submitted employee reviews. This is 63.4% worse than the company average rating for salary and benefits. Find out more about Front Desk Clerk salaries and benefits at Hampton Inn by Hilton .

What are the top reviewed jobs at Hampton Inn by Hilton?

Front Desk Agent (395) , Housekeeper (219) , Front Desk Receptionist (154) , Night Auditor (124) , Night Auditor/Front Desk Agent (68) , General Manager (65) , Guest Service Representative (61) , Breakfast Attendant (56) , Front Desk Associate (47) , Housekeeping (46) , Guest Service Agent (45) , Assistant General Manager (44) , Front Desk (44) , Front Desk Clerk (38) , Sales Manager (29)

What are the pros of working at Hampton Inn by Hilton according to real employee reviews?

"The people are great and wonderful" ((in 113 reviews)); "Great benefits working in the hotel industry and you get to meet a lot of people from all over the world" ((in 103 reviews)); "The staff is friendly and the guests are usually great" ((in 65 reviews)); "great coworkers and guest are usually nice" ((in 59 reviews)); "Fun and friendly work environment" ((in 49 reviews))

What are the cons of working at Hampton Inn by Hilton according to real employee reviews?

"Poor management and no one cares" ((in 191 reviews)); "Long hours as any hospitality job" ((in 61 reviews)); "No managers know how to "manage" right" ((in 48 reviews)); "Some management companies are cheap" ((in 30 reviews)); "Pay sucks and no room for advancement" ((in 25 reviews))

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Hampton Inn by Hilton

Hampton Inn by Hilton Front Desk Clerk reviews

Compare reviews

2.3

30% would recommend to a friend

(38 total reviews)

Christopher J. Nassetta

18% approve of CEO

32% positive business outlook

Ratings by category

1.9

Work/Life balance

1.8

Diversity and inclusion

1.8

Career opportunities

1.5

Culture and values

1.4

Compensation and benefits

1.3

Senior management

Front Desk Clerk employees have rated Hampton Inn by Hilton with 2.3 out of 5 stars, based on 38 company reviews on Glassdoor. This indicates that most Front Desk Clerk professionals have an average working experience there. Hampton Inn by Hilton is rated 36% below average by Front Desk Clerk professionals compared to other employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

38 reviews

1.0

10 Mar 2025

Awful management

Front desk clerk

Recommend

CEO approval

Business outlook

Pros

No pros at the location I worked at. Awful management.

Cons

Manager would gaslight, scream, yell, not manage her employees.

4.0

17 Aug 2023

Good environment to work

Front desk clerk

Recommend

CEO approval

Business outlook

Pros

Good team to work with, strong management, nice place to be if enjoy working with the public

Cons

The pay could be better

5.0

20 Jun 2023

Great first experience

Front desk clerk

Recommend

CEO approval

Business outlook

Pros

Love the job and people I work with.

Cons

Don't do overtime & pay is low

Viewing 1 - 3 of 38 Reviews

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Hampton Inn by Hilton reviews Hampton Inn by Hilton Front Desk Clerk reviews

Hampton Inn by Hilton

Hampton Inn by Hilton Front Desk Clerk reviews

Ratings by category

Reviews by job title

Awful management

Good environment to work

Great first experience

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