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Hampton Inn by Hilton

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Hampton Inn by Hilton Front Desk reviews

3.9

30% would recommend to a friend

(43 total reviews)
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Christopher J. Nassetta

1% approve of CEO

56% positive business outlook

Front Desk employees have rated Hampton Inn by Hilton with 3.9 out of 5 stars, based on 43 company reviews on Glassdoor. This indicates that most Front Desk professionals have a good working experience there. Hampton Inn by Hilton is rated in line with the average (within 1 standard deviation) by Front Desk professionals compared to other employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

43 reviews
4.0
25 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Fun job fairly calm in the mornings. Team spirit is good. Free breakfast usually. Beautiful surroundings. Hotel discount benefits. Nice staff.

Cons

Gets very busy at night with tour buses, but manageable. Training can be confusing. Computer system in 2024 was not the best.

1.0
4 Dec 2025

Typical Hotel--Terrible

Recommend
CEO approval
Business outlook

Pros

When it was slow I could work on my homework. Meeting guests from all over the world is sometimes fun.

Cons

All hotels are toxic in general. Hard work for very little pay. Guests treat staff horribly and staff is expected to take it with a smile. NO work life balance--expect to work every weekend, night, and holiday.

Viewing 1 - 3 of 43 Reviews

Glassdoor has 2,916 Hampton Inn by Hilton reviews submitted anonymously by Hampton Inn by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hampton Inn by Hilton is right for you.