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Hampton Inn by Hilton

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Hampton Inn by Hilton Guest Service Agent reviews

3.1

49% would recommend to a friend

(122 total reviews)
avatar

Christopher J. Nassetta

19% approve of CEO

39% positive business outlook

Guest Service Agent employees have rated Hampton Inn by Hilton with 3.1 out of 5 stars, based on 122 company reviews on Glassdoor. This indicates that most Guest Service Agent professionals have a good working experience there. Hampton Inn by Hilton is rated in line with the average (within 1 standard deviation) by Guest Service Agent professionals compared to other employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

122 reviews
2.0
23 Jul 2025

Toxic!

Recommend
CEO approval
Business outlook

Pros

Union has negotiated salaries for future

Cons

Management is very toxic. Will lies on write ups. Favouritism at all time high. Huge turnover of employees

Viewing 1 - 3 of 122 Reviews

Glassdoor has 2,916 Hampton Inn by Hilton reviews submitted anonymously by Hampton Inn by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hampton Inn by Hilton is right for you.