Does Happytel Retail Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Happytel Retail Group employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Happytel Retail Group. This rating has been stable over the past 12 months.

How satisfied are employees working at Happytel Retail Group?

68% of Happytel Retail Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Happytel Retail Group 3.7 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Happytel Retail Group?

Smartphone Specialist (10) , Sales Assistant (7) , Retail Assistant (6) , Manager (4) , Sales (4) , Retail Sales Assistant (3) , Accountant (2) , Area Manager (2) , Assistant Manager (2)

What are the pros of working at Happytel Retail Group according to real employee reviews?

"It is crucial to meet a good manager." ((in 4 reviews)); "A great team, experienced managers, and adequate training is given before the work starts." ((in 3 reviews)); "Decent pay" ((in 3 reviews)); "I got to know the best colleagues from this company." ((in 3 reviews)); "The people working there were nice" ((in 3 reviews))

What are the cons of working at Happytel Retail Group according to real employee reviews?

"poor management and communication from HQ" ((in 5 reviews)); "Not very competitive salary, less chance of career development, the head office is not very well structured which leads to lack of communication" ((in 4 reviews))

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Happytel Retail Group

Happytel Retail Group Reviews

3.7

68% would recommend to a friend

(66 total reviews)

34% positive business outlook

Ratings by category

3.7

Work/Life balance

3.3

Diversity and inclusion

3.1

Culture and values

3.0

Senior management

3.0

Compensation and benefits

3.0

Career opportunities

Happytel Retail Group has an employee rating of 3.7 out of 5 stars, based on 66 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Happytel Retail Group employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

66 reviews

4.0

7 Jun 2025

A great place to start your customer service role

Smartphone specialist

Recommend

CEO approval

Business outlook

Pros

A great team, experienced managers, and adequate training is given before the work starts.

Cons

May need to work alone, even if you are a newbie.

3.0

6 Apr 2025

Good work environment with nice colleagues

Sales assistant

Recommend

CEO approval

Business outlook

Pros

Good colleagues and low work loads

Cons

Not higher hourly rates, and if sales are not good, they would reduce the working hours.

4.0

6 Apr 2025

Good work environment

Sales assistant

Recommend

CEO approval

Business outlook

Pros

Good colleagues and well training provided

Cons

Working hours and higher sales goal

Viewing 1 - 3 of 66 Reviews

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Ratings by category

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A great place to start your customer service role

Good work environment with nice colleagues

Good work environment

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