Does Higher One pay their employees well?

According to anonymously submitted Glassdoor reviews, Higher One employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Higher One. This rating has been stable over the past 12 months.

How satisfied are employees working at Higher One?

58% of Higher One employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Higher One 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Higher One?

Customer Service Representative (11) , Home Based Customer Care Agent (11) , Customer Care Agent (5) , Customer Service Specialist (3) , Seasonal Customer Service Representative (3) , Analyst (2) , Customer Care Specialist (2)

What are the pros of working at Higher One according to real employee reviews?

"You are able to work from home which is awesome." ((in 18 reviews)); "Good pay" ((in 10 reviews)); "Training is good excellent customer service" ((in 10 reviews)); "Flexible hours" ((in 6 reviews)); "Higherone provides a great culture to thrive in." ((in 6 reviews))

What are the cons of working at Higher One according to real employee reviews?

"Internal politics that put certain Managers into positions where they will cover their tracks and put blame elsewhere" ((in 4 reviews))

What are employees saying about Higher One redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Higher One redundancy and their outlook for job security at Higher One in 2026.

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Higher One

Higher One Reviews

3.3

58% would recommend to a friend

(118 total reviews)

Marc Sheinbaum

88% approve of CEO

29% positive business outlook

Ratings by category

4.3

Diversity and inclusion

3.8

Work/Life balance

3.5

Culture and values

3.2

Compensation and benefits

3.1

Career opportunities

3.0

Senior management

Higher One has an employee rating of 3.3 out of 5 stars, based on 118 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Higher One employee rating is in line with the average (within 1 standard deviation) for employers within the Finance industry (3.7 stars).

Reviews by job title

118 reviews

5.0

8 May 2025

Great company culture experience

Senior qaanalyst

Recommend

CEO approval

Business outlook

Pros

Open communication with upper management. Fosters Longevity.

Cons

Employee experience changed after company acquisition.

5.0

3 Nov 2022

Great Company

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Friendly work environment and great people

Cons

Management worked in a bubble without input from employees

5.0

1 Aug 2018

Best place to work

Operations support technician ii

Recommend

CEO approval

Business outlook

Pros

Amazing culture, free lunch on Tuesday - Thursday, and beer carts. Overall, a great place to work.

Cons

The only con is that the company not longer exists. It was chopped up and sold off.

Viewing 1 - 3 of 118 Reviews

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