Hilton Reviews | Glassdoor.co.uk

Hilton Reviews

Updated 21 April 2019
3,876 reviews

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Employee Reviews

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Pros
Cons
  • "Work life balance needs to improve" (in 115 reviews)

  • "Extremely long hours bring you to a level of exhaustion" (in 185 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "Hilton is the Best Place to Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager, HRX in Memphis, TN (US)
    Current Employee - Manager, HRX in Memphis, TN (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time (More than 10 years)

    Pros

    The culture of Hilton is one that makes me proud to work here but to also serve in my community. Hilton seeks to positively impact the communities in which we work. This speaks to our commitment to spread the light and warmth of hospitality. Beyond that, I am encouraged to have a balanced work-life with the flexibility of working from home. My management team appreciates and rewards hard work. Hilton believes in taking care of their team members which guarantees that we will take care of our guests. The benefits of "being Hilton" are getting better and better. The long tenure room discounts gives lifetime discounts for team members with 10 or more years.

    Cons

    As a long time team member, I can say that working for Hilton now is the best it's ever been. I think a person's work experience depends a lot on the individual and then management. There will be difficult people and circumstances any where you go but I am grateful that with a dedication to doing my very best and maintaining a positive attitude will get past any challenging experience.

    Advice to Management

    Keep striving to retain dedicated team members, keep creating opportunities for growth and stay committed to the principles of our founder, Conrad Hilton. The Hilton Effect is real and vibrant!

    Hilton Response

    28 Mar 2019 – Human Resources Manager

    Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture... More


  2. "Great company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hilton full-time

    Pros

    Really great benefits and culture

    Cons

    Watford office location isn't great

    Hilton Response

    15 Mar 2019 – Human Resources Manager

    Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great... More

  3. "Good opportunity to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food and Beverage Supervisor in Bracknell, England
    Former Employee - Food and Beverage Supervisor in Bracknell, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton full-time (More than a year)

    Pros

    Proper trainings, strong brand identity and caring management, who will give you the opportunity go grow if you’re willing to walk the extra mile.

    Cons

    Communication between the departments could be improved


  4. "Concierge"

    StarStarStarStarStar
    Current Employee - Concierge
    Current Employee - Concierge

    I have been working at Hilton part-time

    Pros

    Good atmosphere great team challenge

    Cons

    No progression poor management no other cons


  5. "Good Perks & Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Hilton full-time

    Pros

    Good staff perks and locations

    Cons

    unsociable hours sometimes and slow progression

    Hilton Response

    28 Mar 2019 – Human Resources Manager

    Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great... More


  6. "Marketing Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England
    Neutral Outlook

    I worked at Hilton full-time

    Pros

    International company, fast paced and a good opportunity to learn loads

    Cons

    A political company, whereby leadership has room for improvement

    Advice to Management

    Value your employees, see their strengths and bring that forward

    Hilton Response

    19 Apr 2019 – Human Resources Manager

    Thank you for taking time to leave us a review. We appreciate your comments and will share your feedback with leadership.


  7. "Great Teaching Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Head Bartender in London, England
    Former Employee - Head Bartender in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton full-time (More than a year)

    Pros

    Great company to start and develop, many workshops, team building, free courses, training and development programs.

    Cons

    Low pay rate for low-middle positions

    Advice to Management

    Better pay rate for low-middle positions.

    Hilton Response

    22 Mar 2019 – Human Resources Manager

    Thank you for taking time to provide us an overall review of your work along with feedback. We are proud to offer robust, comprehensive training programs for our Team Members to assist them with... More

  8. "A great company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Watford, East of England, England
    Former Employee - Manager in Watford, East of England, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton full-time (More than 3 years)

    Pros

    amazing people
    family like atmosphere
    very pro employee culture
    very innovative
    very flexible

    Cons

    politics
    salary
    apart from these cannot think of any

    Advice to Management

    less politics

    Hilton Response

    22 Mar 2019 – Human Resources Manager

    Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We... More


  9. "Hilton"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton full-time

    Pros

    Accommodation, meals and laundry facilities provided.

    Cons

    Long Hours. For young people.

    Hilton Response

    22 Mar 2019 – Human Resources Manager

    Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We... More


  10. "Event manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Event Manager
    Former Employee - Event Manager

    I worked at Hilton full-time (More than 3 years)

    Pros

    Perks: go Hilton; cv; opportunity

    Cons

    Salary; work life balance; lack of perspective

    Hilton Response

    22 Mar 2019 – Human Resources Manager

    Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We... More