Hilton Reviews | Glassdoor.co.uk

Hilton Reviews

Updated Oct 14, 2019

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Found 4299 reviews

4.1
StarStarStarStarStar
Rating TrendsRating Trends
82%
Recommend to a Friend
94%
Approve of CEO
Hilton CEO Christopher Nassetta
Christopher Nassetta
1,885 Ratings
Pros
Cons
More Pros and Cons
  1. "Great Environment, Great People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Guest Assistant Specialist in Glasgow, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton full-time for more than a year

    Pros

    - Managers, team members - Company perks - Support - Money

    Cons

    - Sometimes stressful but what job isn't.

    Hilton2019-10-13
  2. "great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Manager 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time

    Pros

    hilton benefits, relocate internationally, environment

    Cons

    not the highest salaries of the market

    Hilton2019-10-12
  3. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Assistant 

    I worked at Hilton part-time for more than a year

    Pros

    Fun work place to be at

    Cons

    Sometimes can be Tiring all day

    Hilton2019-10-07
  4. "Basically a waiter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Events Assistant in Manchester, England
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Hilton part-time for more than a year

    Pros

    Flexible hours ideal for students

    Cons

    Poor management and a lot of the staff are useless

    Advice to Management

    Employ better staff

    Hilton2019-10-14
  5. "Not a great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Maintenance Engineer in Watford, East of England, England
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Hilton full-time for more than a year

    Pros

    Free meals when at work, holiday pay and sickness benifit

    Cons

    Bullying harrasment by manegment rubbish pay always on your feet short breaks to real task of progression

    Advice to Management

    Listen your staff and treat them better

    Hilton2019-10-09
  6. "Super"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - F & B Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time for more than 5 years

    Pros

    Amazing teamwork and good culture. Good food

    Cons

    not enough pay, very strict policies.

    Hilton2019-09-20
  7. "No organisation, company doesn't care for its employees wellbeing whatsoever"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Room Attendant in Glasgow, Scotland
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hilton part-time for less than a year

    Pros

    Free lunch time meal, however the one 30min break is unpaid.

    Cons

    Unrealistic expectations of housekeepers. The room attendants are worked to the bone for minimum wage. Uncaring management Bad organisation Not enough staff due to incredibly high turnover Negative work culture (very American influenced)

    Advice to Management

    Be more understanding of the time pressures placed upon room attendents. The current system is working them too hard, which has a slew of negative consequences for their emotional and physical wellbeing. Every single staff member I spoke to wanted to quit and was looking for another job, this included the supervisors. A serious overhaul of how management works, and how they treat their staff, is needed at this... company.

    Show More
    Hilton2019-10-04
  8. "Great company great managers too"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in London, England

    I have been working at Hilton full-time for more than a year

    Pros

    Salary, progression, hours , systems , computers

    Cons

    Hours, rota, pay , time, lunch

    Hilton2019-09-15
  9. "Nice"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Server in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton part-time for less than a year

    Pros

    Nice friendly nice tip ok

    Cons

    Don have any word to say

    Advice to Management

    Raise the hell salary

    Hilton2019-09-11
  10. "Great Teamwork, Great place to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Graduate Management Trainee in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time for less than a year

    Pros

    Teamwork, learning programs, career development, travel

    Cons

    Low salary at the beginning

    Hilton2019-09-11
Found 4299 reviews