Hilton Reviews | Glassdoor.co.uk

Hilton Reviews

Updated 12 December 2018
3,641 reviews

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Employee Reviews

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Pros
Cons
  • "Not a fantastic work/life balance" (in 104 reviews)

  • "There is no downside in this position except maybe some long hours" (in 176 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (15)

    "What a Great Place to Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hilton full-time

    Pros

    Great work/life balance, interesting work, great people. Company is very diverse.

    Cons

    Like any large company, projects can take very long to take off and complete.

    Advice to Management

    Continue focus on work/life balance initiatives. It is definitely something that makes the company stand out among potential employers.

    Hilton Response

    23 Apr 2018 – Alexis, Human Resources

    Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture... More


  2. "Guest Relation Officer"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hilton full-time

    Pros

    Very nice working environment, very nice people.

    Cons

    usually needs overtime and some nightshifs.

    Hilton Response

    26 Oct 2018 – Human Resources Manager

    Thank you for taking the time to submit a review and provide feedback for us. It sounds like you lived the Hilton values and brought the Thrive@Hilton pillars of Body, Mind and Spirit to life. We... More

  3. "Waiter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at Hilton full-time

    Pros

    Good community and staff parties. Fast growing enviroinment

    Cons

    Bad staff food and low pay rates

    Hilton Response

    10 Dec 2018 – Human Resources Manager

    Thank you for taking the time to provide your feedback. Hilton offers fair and competitive compensation along with the benefits and programs that weigh into our overall total compensation package... More


  4. "Personal Trainer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Personal Trainer in Newcastle upon Tyne, England
    Current Employee - Personal Trainer in Newcastle upon Tyne, England
    Recommends
    Neutral Outlook

    I have been working at Hilton full-time (More than 5 years)

    Pros

    Good and fun place to work

    Cons

    Too much red tape and poor management

    Advice to Management

    Won't listen anyway

    Hilton Response

    10 Dec 2018 – Human Resources Manager

    Thanks for your feedback. We appreciate all you do for Hilton!


  5. "Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hilton full-time

    Pros

    Good development opportunities, friendly staff

    Cons

    Some incompetent managers, salary is not competitive, incredibly busy

    Hilton Response

    7 Dec 2018 – Human Resources Manager

    Thank you for leaving us a review. We appreciate your feedback!


  6. "not great for managers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Restaurant Manager
    Former Employee - Restaurant Manager
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hilton full-time (More than a year)

    Pros

    corporate perks - focus on employee health

    Cons

    lack of interest from GM and directors towards their middle managers - HR poor when it comes to transfer - lack of support from finance team

    Advice to Management

    wake up and realise you cannot squeeze your middle managers any longer - they end up covering all the shifts because of the front line staff shortage

    Hilton Response

    7 Dec 2018 – Human Resources Manager

    Thank you for providing us with your feedback. We appreciate your candor. Though we strive to promote a positive working environment, it sounds from your remarks that there could be opportunities... More


  7. "Finance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton full-time

    Pros

    Free staff meals, company sick pay, go Hilton and team member benefits

    Cons

    Rate of pay not competitive enough as the brand that wants to be leading the way

    Advice to Management

    Pay what people are worth

    Hilton Response

    5 Dec 2018 – Human Resources Manager

    Thank you for taking the time to give us a review and provide some feedback. We wish you the best of luck in your future endeavors!

  8. "Hilton, Glasgow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Hospitality Team Member in Glasgow, Scotland
    Current Employee - Hospitality Team Member in Glasgow, Scotland
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Hilton part-time (More than a year)

    Pros

    Flexible Hours,
    Occasionally Good Tips,
    Good Food

    Cons

    Stressful Environment,
    High Staff Turnover,
    Late Night Hours

    Hilton Response

    5 Dec 2018 – Human Resources Manager

    Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do.


  9. "OK'ish"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in Islington, England
    Current Employee - Team Leader in Islington, England
    Neutral Outlook
    No opinion of CEO

    I have been working at Hilton full-time (More than 3 years)

    Pros

    hours, flexibility and nice management

    Cons

    food was just wrong, hard to progress

    Hilton Response

    15 Nov 2018 – Human Resources Manager

    Thank you for taking the time to give us a review and provide some feedback. We work diligently to promote a positive work environment and a culture that embraces all of our values.


  10. "Great place friendly staff lovely food and excellent service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Waitress, Event Assistant, Hostess, Barista in Manchester, England
    Former Employee - Waitress, Event Assistant, Hostess, Barista in Manchester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hilton part-time (More than 10 years)

    Pros

    Good location, Smart modern hotel in central Manchester.

    Cons

    To work for perfection, and then being upfront of my job

    Advice to Management

    A good company is effective and grows when dollars are not the prime focus.

    Hilton Response

    15 Nov 2018 – Human Resources Manager

    Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and wish you the best of luck in all your future endeavors! Be sure to stay connected with... More