Home Instead Reviews
Updated Jul 26, 2021
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Found 1,396 of over 2,065 reviews
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Recommend to a Friend
Approve of CEO
Martin Jones
1 Rating
Pros
"Caregivers are all so nice and easy to work with, makes the day go by fast" (in 122 reviews)
"Flexible hours, friendly office staff, variety of work" (in 103 reviews)
Cons
"Not being having enough oppurtunites to meet other caregivers" (in 158 reviews)
"When you start there is a Low pay rate" (in 139 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Current Employee★★★★★Featured Review
Pros
The team has an energy that is very respectful supportive and caring and will really motivate you and enable you to work happily and provide the best care for their clients as they have proven to provide the best care for their employees
Cons
Nothing to add at this time
Continue reading - Current Employee, less than 1 year★★★★★
Pros
I have been here several months now and felt completely at home from day 1. Hard work is appreciated and there is excellent support from everyone in the team. There is a real sense that what we do matters and it is good to be part of a team that makes a difference every day - day after day.
Cons
I genuinely cannot think of a downside to this workplace.
- Former Employee, less than 1 year★★★★★
Not as caring or supportive, poor training, hostile and stressful environment
RecommendCEO ApprovalBusiness OutlookPros
Community care and support to clients
Cons
Poor support from managers, poor training,,hostile office environment , lack of compassion
Continue reading - Former Employee, less than 1 year★★★★★
Pros
Sometimes get to work with other carers, majority of the clients are lovely, not minimum wage
Cons
Expected to work loads of hours due to staffing issues, when you can’t work the office staff don’t speak to you nicely, not enough training being offered, promote staff based on favouritism not based on experience, end up working over your hours because you don’t get travel time, low petrol pay (17p per mile), don’t get help from management, management don’t know how to run a company well, more staff leaving, new staff get treated bad so leave straight away, owners are in it for the money and overload staff with too many clients
Continue reading - Current Employee, more than 1 year★★★★★
Pros
Flexibility, good pay, nice clients
Cons
Unreliable hours, lots of new colleagues constantly
- Current Employee, less than 1 year★★★★★
Pros
Owners really look after their staff, great office environment and loads of progression opportunities available if you have the drive and want to do so.
Cons
Nothing negative to say about this company
- Current Employee★★★★★
Pros
Supportive and good office team
Cons
Zero hour contracts and not always hours
Continue reading - Current Employee★★★★★
Pros
They really care about their staff
Cons
But the pay is really low due to the industry
- Former Employee, less than 1 year★★★★★
Pros
Clients were lovely and sit in calls were worth the money
Cons
Management didn’t have a clue what they were doing. Very disorganised. Last minute shifts, last minute cancellations. Hours vary extremely week to week
Continue reading - Current Employee, less than 1 year★★★★★
Pros
Nice office members, fulfillig job
Cons
Expectation regardin the number of hours you'll have over the month or next month. It might vary, and so will your salary based in the number of hours you get assigned to work
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