Home Instead Reviews

Updated Jul 26, 2021

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Found 1,396 of over 2,065 reviews

3.8
73%
Recommend to a Friend
100%
Approve of CEO
Home Instead Chief Executive Officer Martin Jones (no image)
Martin Jones
1 Rating
Pros
  • "Caregivers are all so nice and easy to work with, makes the day go by fast(in 122 reviews)

  • "Flexible hours, friendly office staff, variety of work(in 103 reviews)

  • Cons
  • "Not being having enough oppurtunites to meet other caregivers(in 158 reviews)

  • "When you start there is a Low pay rate(in 139 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee
      Featured Review

      Home Instead Barnet Living Up To Their Name

      Dec 18, 2020 - Caregiver in Hendon, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The team has an energy that is very respectful supportive and caring and will really motivate you and enable you to work happily and provide the best care for their clients as they have proven to provide the best care for their employees

      Cons

      Nothing to add at this time

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    2. 5.0
      Current Employee, less than 1 year

      Friendly professional team

      Jun 7, 2021 - Recruitment Officer in Wirral, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I have been here several months now and felt completely at home from day 1. Hard work is appreciated and there is excellent support from everyone in the team. There is a real sense that what we do matters and it is good to be part of a team that makes a difference every day - day after day.

      Cons

      I genuinely cannot think of a downside to this workplace.

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    3. 1.0
      Former Employee, less than 1 year

      Not as caring or supportive, poor training, hostile and stressful environment

      Jul 8, 2021 - Anonymous Employee in Saint Albans, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Community care and support to clients

      Cons

      Poor support from managers, poor training,,hostile office environment , lack of compassion

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    4. 1.0
      Former Employee, less than 1 year

      Do not work here (Ormskirk branch)

      May 20, 2021 - Caregiver in Ormskirk, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Sometimes get to work with other carers, majority of the clients are lovely, not minimum wage

      Cons

      Expected to work loads of hours due to staffing issues, when you can’t work the office staff don’t speak to you nicely, not enough training being offered, promote staff based on favouritism not based on experience, end up working over your hours because you don’t get travel time, low petrol pay (17p per mile), don’t get help from management, management don’t know how to run a company well, more staff leaving, new staff get treated bad so leave straight away, owners are in it for the money and overload staff with too many clients

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      1 person found this review helpful
    5. 3.0
      Current Employee, more than 1 year

      Good for part-time

      Jul 1, 2021 - Caregiver in Guildford, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Flexibility, good pay, nice clients

      Cons

      Unreliable hours, lots of new colleagues constantly

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    6. 5.0
      Current Employee, less than 1 year

      Great Place to Work

      May 14, 2021 - Recruiter in Glasgow, Scotland, Scotland
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Owners really look after their staff, great office environment and loads of progression opportunities available if you have the drive and want to do so.

      Cons

      Nothing negative to say about this company

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    7. 5.0
      Current Employee

      Good

      May 27, 2021 - Care Worker in Kendal, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Supportive and good office team

      Cons

      Zero hour contracts and not always hours

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    8. 2.0
      Current Employee

      Care

      Jun 25, 2021 - Caregiver Supervisor in Maidenhead, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      They really care about their staff

      Cons

      But the pay is really low due to the industry

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    9. 3.0
      Former Employee, less than 1 year

      Poor management

      May 25, 2021 - Care Giver in Milton Keynes, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Clients were lovely and sit in calls were worth the money

      Cons

      Management didn’t have a clue what they were doing. Very disorganised. Last minute shifts, last minute cancellations. Hours vary extremely week to week

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    10. 4.0
      Current Employee, less than 1 year

      Nice people

      Mar 26, 2021 - Caregiver in London, England, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice office members, fulfillig job

      Cons

      Expectation regardin the number of hours you'll have over the month or next month. It might vary, and so will your salary based in the number of hours you get assigned to work

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    Viewing 1 - 10 of 1,396 Reviews

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