Home Instead Reviews
Updated 3 Mar 2021
Clear All
Full-time, Part-time
English
Job Function
- Administrative
- Arts & Design
- Business
- Consulting
- Customer Services & Support
- Education
- Engineering
- Finance & Accounting
- Healthcare
- Human Resources
- Information Technology
- Legal
- Marketing
- Media & Communications
- Military & Protective Services
- Operations
- Other
- Product & Project Management
- Research & Science
- Retail & Food Services
- Sales
- Skilled Labor & Manufacturing
- Transportation
Job Status (2)
- Current Employees
- Part-time
- Freelance
- Full-time
- Intern
- Contract
Location
- Worldwide
- United Kingdom - All Cities
- - England
- - Birmingham Area
- - Blackpool Area
- - Bolton Area
- - Bournemouth Area
- - Bristol Area
- - Cambridge Area
- - Chelmsford Area
- - Chester Area
- - Colchester Area
- - Coventry Area
- - Guildford Area
- - Hemel Hempstead Area
- - Ipswich Area
- - Leeds Area
- - Leicester Area
- - Liverpool Area
- - London Area
- - Luton Area
- - Manchester Area
- - Milton Keynes Area
- - Newcastle upon Tyne Area
- - Northampton Area
- - Norwich Area
- - Oxford Area
- - Plymouth Area
- - Portsmouth Area
- - Preston Area
- - Reading Area
- - Sheffield Area
- - Slough Area
- - Southampton Area
- - Southend-on-Sea Area
- - Stoke-on-Trent Area
- - Swindon Area
- - Wolverhampton Area
- - Middlesbrough, England
- - Teesside County Borough, England
- - Northern Ireland
- - Belfast Area
- - Scotland
- - Edinburgh Area
- - Glasgow Area
- - Wales
- - Cardiff Area
- - Newport Area
- - Swansea Area
- United States - All Cities
- - Nebraska
- - Omaha, NE, US Area
- - Lincoln, NE, US Area
- - Norfolk, NE, US Area
- - Alabama
- - Auburn, AL, US Area
- - Birmingham, AL, US Area
- - Dothan, AL, US Area
- - Florence, AL, US Area
- - Huntsville, AL, US Area
- - Mobile, AL, US Area
- - Montgomery, AL, US Area
- - Tuscaloosa, AL, US Area
- - Demopolis, AL
- - Detroit, AL
- - Alaska
- - Anchorage, AK, US Area
- - Arizona
- - Lake Havasu City, AZ, US Area
- - Phoenix, AZ, US Area
- - Tucson, AZ, US Area
- - Yuma, AZ, US Area
- - Arkansas
- - Fayetteville, AR, US Area
- - Fort Smith, AR, US Area
- - Hot Springs, AR, US Area
- - Jonesboro, AR, US Area
- - Little Rock, AR, US Area
- - Mountain Home, AR, US Area
- - Tumbling Shls, AR
- - California
- - Bakersfield, CA, US Area
- - Chico, CA, US Area
- - Fresno, CA, US Area
- - Los Angeles, CA, US Area
- - Modesto, CA, US Area
- - Napa, CA, US Area
- - Riverside, CA, US Area
- - Sacramento, CA, US Area
- - San Diego, CA, US Area
- - San Francisco, CA, US Area
- - San Jose, CA, US Area
- - Stockton, CA, US Area
- - Truckee, CA, US Area
- - Colorado
- - Boulder, CO, US Area
- - Denver, CO, US Area
- - Fort Collins, CO, US Area
- - Greeley, CO, US Area
- - Mission Viejo, CO
- - Connecticut
- - Bridgeport, CT, US Area
- - Hartford, CT, US Area
- - New Haven, CT, US Area
- - Delaware
- - Dover, DE, US Area
- - Philadelphia, PA, US Area
- - Florida
- - Cape Coral, FL, US Area
- - Daytona Beach, FL, US Area
- - Homosassa Springs, FL, US Area
- - Jacksonville, FL, US Area
- - Lakeland, FL, US Area
- - Miami-Fort Lauderdale, FL, US Area
- - Naples, FL, US Area
- - Orlando, FL, US Area
- - Pensacola, FL, US Area
- - Port St. Lucie, FL, US Area
- - Sarasota, FL, US Area
- - Sebastian, FL, US Area
- - Tallahassee, FL, US Area
- - Tampa, FL, US Area
- - Melbourne, FL
- - Sarasota Springs, FL
- - Georgia
- - Athens, GA, US Area
- - Atlanta, GA, US Area
- - Brunswick, GA, US Area
- - Columbus, GA, US Area
- - Dublin, GA, US Area
- - Gainesville, GA, US Area
- - Rome, GA, US Area
- - Valdosta, GA, US Area
- - Peachtree Corners, GA
- - Hawaii
- - Hawaiian Islands, US Area
- - Idaho
- - Boise, ID, US Area
- - Coeur d'Alene, ID
- - Illinois
- - Chicago, IL, US Area
- - Jacksonville, IL, US Area
- - Rockford, IL, US Area
- - St. Louis, MO, US Area
- - Omaha, IL
- - Indiana
- - Anderson, IN, US Area
- - Bloomington, IN, US Area
- - Elkhart, IN, US Area
- - Evansville, IN, US Area
- - Fort Wayne, IN, US Area
- - Indianapolis, IN, US Area
- - Jasper, IN, US Area
- - Kokomo, IN, US Area
- - Lafayette, IN, US Area
- - Louisville, KY, US Area
- - South Bend, IN, US Area
- - North Indianapolis, IN
- - Iowa
- - Ames, IA, US Area
- - Cedar Rapids, IA, US Area
- - Davenport, IA, US Area
- - Des Moines, IA, US Area
- - Iowa City, IA, US Area
- - Newton, IA, US Area
- - Waterloo, IA, US Area
- - Kansas
- - Hutchinson, KS, US Area
- - Kansas City, MO, US Area
- - Topeka, KS, US Area
- - Wichita, KS, US Area
- - Kentucky
- - Bowling Green, KY, US Area
- - Cincinnati, OH, US Area
- - Frankfort, KY, US Area
- - Owensboro, KY, US Area
- - Lexington-Fayette, KY
- - Louisiana
- - Baton Rouge, LA, US Area
- - Lafayette, LA, US Area
- - Lake Charles, LA, US Area
- - New Orleans, LA, US Area
- - Pierre Part, LA, US Area
- - Shreveport, LA, US Area
- - Maine
- - Portland, ME, US Area
- - Blue Hill, ME
- - Maryland
- - Baltimore, MD, US Area
- - Easton, MD, US Area
- - Washington, DC , US Area
- - Massachusetts
- - Barnstable Town, MA, US Area
- - Boston, MA, US Area
- - Providence, RI, US Area
- - Springfield, MA, US Area
- - Worcester, MA, US Area
- - Michigan
- - Ann Arbor, MI, US Area
- - Detroit, MI, US Area
- - Flint, MI, US Area
- - Lansing, MI, US Area
- - Monroe, MI, US Area
- - Shelby, MI
- - Minnesota
- - Duluth, MN, US Area
- - Mankato, MN, US Area
- - Minneapolis-St. Paul, MN, US Area
- - St. Cloud, MN, US Area
- - Winona, MN, US Area
- - Mississippi
- - Meridian, MS, US Area
- - Oxford, MS, US Area
- - Pascagoula, MS, US Area
- - Missouri
- - Columbia, MO, US Area
- - Joplin, MO, US Area
- - Springfield, MO, US Area
- - St. Joseph, MO, US Area
- - Montana
- - Helena, MT, US Area
- - Nevada
- - Carson City, NV, US Area
- - Las Vegas, NV, US Area
- - Reno, NV, US Area
- - New Hampshire
- - Manchester, NH, US Area
- - New Jersey
- - Allentown, PA, US Area
- - New York City, NY, US Area
- - New Mexico
- - Albuquerque, NM, US Area
- - Las Cruces, NM, US Area
- - Santa Fe, NM, US Area
- - New York State
- - Albany, NY, US Area
- - Auburn, NY, US Area
- - Buffalo, NY, US Area
- - Rochester, NY, US Area
- - South Nyack, NY
- - Yorktown, NY
- - North Carolina
- - Asheville, NC, US Area
- - Burlington, NC, US Area
- - Charlotte, NC, US Area
- - Fayetteville, NC, US Area
- - Greensboro, NC, US Area
- - Greenville, NC, US Area
- - Hickory, NC, US Area
- - Raleigh-Durham, NC, US Area
- - Salisbury, NC, US Area
- - Statesville, NC, US Area
- - Thomasville, GA, US Area
- - Wilmington, NC, US Area
- - Winston-Salem, NC, US Area
- - Ohio
- - Akron, OH, US Area
- - Canton, OH, US Area
- - Cleveland, OH, US Area
- - Columbus, OH, US Area
- - Dayton, OH, US Area
- - Mansfield, OH, US Area
- - Springfield, OH, US Area
- - Toledo, OH, US Area
- - Forest Park, Hamilton, OH
- - Oklahoma
- - Oklahoma City, OK, US Area
- - Tulsa, OK, US Area
- - Oregon
- - Bend, OR, US Area
- - Eugene, OR, US Area
- - Grants Pass, OR, US Area
- - Medford, OR, US Area
- - Portland, OR, US Area
- - Salem, OR, US Area
- - Raleigh Hills, OR
- - Pennsylvania
- - Altoona, PA, US Area
- - Erie, PA, US Area
- - Gettysburg, PA, US Area
- - Harrisburg, PA, US Area
- - Johnstown, PA, US Area
- - Lancaster, PA, US Area
- - Lebanon, PA, US Area
- - Lewisburg, PA, US Area
- - Meadville, PA, US Area
- - New Castle, PA, US Area
- - Pittsburgh, PA, US Area
- - Reading, PA, US Area
- - Scranton, PA, US Area
- - State College, PA, US Area
- - York-Hanover, PA, US Area
- - Forest Hills, Allegheny, PA
- - Saxton, PA
- - Rhode Island
- - South Carolina
- - Anderson, SC, US Area
- - Charleston, SC, US Area
- - Columbia, SC, US Area
- - Greenville, SC, US Area
- - Myrtle Beach, SC, US Area
- - Spartanburg, SC, US Area
- - South Dakota
- - Mitchell, SD, US Area
- - Tennessee
- - Chattanooga, TN, US Area
- - Clarksville, TN, US Area
- - Cookeville, TN, US Area
- - Crossville, TN, US Area
- - Jackson, TN, US Area
- - Kingsport, TN, US Area
- - Knoxville, TN, US Area
- - Memphis, TN, US Area
- - Nashville, TN, US Area
- - Texas
- - Austin, TX, US Area
- - Corpus Christi, TX, US Area
- - Dallas-Fort Worth, TX, US Area
- - El Paso, TX, US Area
- - Granbury, TX, US Area
- - Houston, TX, US Area
- - Killeen, TX, US Area
- - Lubbock, TX, US Area
- - San Antonio, TX, US Area
- - Sherman, TX, US Area
- - Waco, TX, US Area
- - Utah
- - Cedar City, UT, US Area
- - Ogden, UT, US Area
- - Provo, UT, US Area
- - Salt Lake City, UT, US Area
- - Vermont
- - Burlington, VT, US Area
- - Virginia
- - Charlottesville, VA, US Area
- - Culpeper, VA, US Area
- - Harrisonburg, VA, US Area
- - Lynchburg, VA, US Area
- - Norfolk, VA, US Area
- - Richmond, VA, US Area
- - Roanoke, VA, US Area
- - Winchester, VA, US Area
- - Henrico, VA
- - Locust Grove, VA
- - Tappahannock, VA
- - Washington State
- - Bellingham, WA, US Area
- - Kennewick, WA, US Area
- - Olympia, WA, US Area
- - Seattle, WA, US Area
- - West Virginia
- - Hagerstown, MD, US Area
- - Wisconsin
- - Green Bay, WI, US Area
- - Madison, WI, US Area
- - Milwaukee, WI, US Area
- - Racine, WI, US Area
- - Sheboygan, WI, US Area
- - Wyoming
- - Cheyenne, WY, US Area
- Australia - All Cities
- - New South Wales
- - Sydney, Australia Area
- - Queensland
- - Brisbane, Australia Area
- - South Australia
- - Adelaide, Australia Area
- - Victoria
- - Melbourne, Australia Area
- - Western Australia
- - Perth, Australia Area
- Brazil - All Cities
- - Bahia
- - Salvador, Bahia
- Canada - All Cities
- - Alberta
- - Calgary, AB, Canada Area
- - Edmonton, AB, Canada Area
- - British Columbia
- - Vancouver, BC, Canada Area
- - Victoria, BC, Canada Area
- - Nova Scotia
- - Halifax, NS, Canada Area
- - Ontario
- - Kitchener, ON, Canada Area
- - Toronto, ON, Canada Area
- - Windsor, ON, Canada Area
- - Greater Sudbury, ON
- - Sudbury, ON
- China - All Cities
- - Shanghai
- - Shanghai, China Area
- Germany - All Cities
- - Baden-Wurttemberg
- - Mannheim
- - Bavaria
- - Munich, Bavaria
- - Berlin
- - Berlin, Germany Area
- - Hesse
- - Frankfurt, Germany Area
- - North Rhine-Westphalia
- - Cologne, Germany Area
- - Dusseldorf, Germany Area
- - Essen, Germany Area
- - Heinsberg
- - Münster, North Rhine-Westphalia
- - Siegen
- - Rhineland-Palatinate
- - Ludwigshafen am Rhein
- - Saxony
- - Dresden, Germany Area
- India - All Cities
- - Uttar Pradesh
- - New Delhi, India Area
- Indonesia - All Cities
- - Jakarta
- - Jakarta, Indonesia Area
- Ireland - All Cities
- - Cavan
- - Dublin, Ireland Area
- - Clare
- - Shannon, Ireland Area
- - Dublin
- - Galway
- - Galway, Ireland Area
- - Limerick
- - Limerick, Ireland Area
- - Louth
- - Mayo
- - Castlebar
- - Meath
- - Munster
- - Cork, Ireland Area
- Netherlands - All Cities
- - Friesland
- - Wommels
- - South Holland
- - Rotterdam, Netherlands Area
- Switzerland - All Cities
- - Bern
- - Bern, Switzerland Area
- - Zürich
- - Zurich, Switzerland Area
English
- English
- French
- German
- Dutch
- Portuguese
- Spanish
- Italian
Recommend to a Friend
Approve of CEO
Jeff Huber
457 Ratings
Pros
"Caregivers are all so nice and easy to work with, makes the day go by fast" (in 122 reviews)
"Flexible hours, friendly office staff, variety of work" (in 103 reviews)
Cons
"Not being having enough oppurtunites to meet other caregivers" (in 158 reviews)
"When you start there is a Low pay rate" (in 139 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
Pros
Lovely colleagues, lovely clients, company run with integrity.
Cons
Caregiving hours often have big gaps in between calls as your schedule fits around the client’s needs.
"Enjoyed my time at Home Instead Senior Care"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsApproves of CEOI worked at Home Instead part-time for less than a year
Pros
- Staff are so welcoming and friendly. Felt immediately comfortable. - Able to be flexible and changing hours is no problem if needed. - Maintained COVID-19 guidelines extremely well. - Provided PPE and were very supportive.
Cons
- Not suitable if you do not drive and live outside of walsall and great barr as it would be hard to commute.
"Lovely company"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Home Instead part-time for more than 3 years
Pros
Caring company, great support and on going training
Cons
Schedules are not well routed.... not enough time is given between calls which are between villages or way out of town, and too many gaps at times.
Thank you for your review of this Home Instead franchise office. We appreciate you taking the time to tell us about your experience with this office and to give your advice to management. And thank you for the years of service to this franchise!
"Great"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Home Instead part-time for less than a year
Pros
Very rewarding, great team support.
Cons
Not a job for everyone
Home Instead Response
February 22, 2021 – Web Support
Thank you for your review of this Home Instead franchise office. We appreciate you taking the time to tell us about your experience with this office and thank you for your service.
"Good care ethics"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsNeutral OutlookNo Opinion of CEOI have been working at Home Instead part-time for more than 5 years
Pros
Matching carer to client to ensure better trust relationships
Cons
Low hourly rate compared to other care companies
Pros
Always looking after you as a member of staff, best quality care provided to our clients, Staff well looked after and great rates of pay!
Cons
I dont have any cons.
"Fantastic company"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsI worked at Home Instead part-time for less than a year
Pros
Fantastic company to work for.
Cons
It takes a while to build up your hours.
"Hardwork but rewarding"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookNo Opinion of CEOI have been working at Home Instead full-time for more than 3 years
Pros
Diverse role, access to learning and development
Cons
Very little work life balance
Continue reading- Helpful (1)
"Great company to work for"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
I have been working at Home Instead part-time
Pros
Excellent staff support and development
Cons
None to mention as great company
- Helpful (1)
"Not flexible around you"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at Home Instead part-time for less than a year
Pros
Cover petrol Pay is competitive across care sector Can suit parents who look for work during school hours.
Cons
Need to have car insurance cover that cover business use - can cost extra on your cover to make the change. 3/4 day training unpaid. 0 hour contract across all carers, as a result: They expect you to have full flexibility, offering less than 15hrs a week. I had to seek other employment to support myself financially, as a result they were very bitter to the end, telling me on the phone 'im happy to let people down, is that what you're saying'. When I offered more availability internal emails were sent to me by accident saying not to use me as I'm not reliable - considering I never had a sick day, went to visits they failed to tell me they cancelled (waste of journey), able to cover at very short notice. They then decided to cease employment with me as I wasn't doing enough hours on a 0 hour contract - laughable as they don't stop hammering on about how they don't have enough carers. Disorganised office - called me after they ceased employment with me, asking if I can cover. Times when I did overtime and called office during visit, they didn't make the amendments and had to prove it by a follow up email I made and showing call log that a conversation happenned with office. In training they strongly express repeatedly you will always have 2 shadow visits with each client before you start alone - every client I was with I only had 1 shadow visit.
Continue reading
Join the Home Instead team
Work at Home Instead? Share Your Experiences
Home Instead
Click to Rate
Home Instead Response
February 22, 2021 – Web Support