HomeServe Reviews

3.7

69% would recommend to a friend

(1,140 total reviews)

Nick Kasmir

100% approve of CEO

70% positive business outlook

HomeServe has an employee rating of 3.7 out of 5 stars, based on 1,140 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeServe employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, repair and maintenance industry (3.7 stars).

Reviews by job title

1K reviews
5.0
7 May 2019
Recommend
CEO approval
Business outlook

Pros

I have been working in HomeServe for over 10 years now and last year I decided to probe developing from my office based role into one of the trades Homeserve work within to become a field based engineer. The support I have received through Greg and other directors, managers etc has been brilliant. Greg has an open door policy which I have used to gain further exposure to other directors within the business, who have provided me with great advice on how I can become an engineer within HomeServe. There are a lot of development opportunities in Homeserve and they do invest a lot of time and effort into individuals who show an eagerness to progress. I would highly recommend HomeServe to anyone looking to further their careers.

Cons

no cons come to mind

5.0
6 Sept 2019

Fast paced, friendly, thrilling!

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Everyone is helpful. The vision of where it's going next is bang on and simple. They genuinely engage and care about its people. Expect high standards so you really do get out what you put in (and I love that)! Rewarding job and supportive manager.

Cons

None that I can think of right now. But anyone who doesn't want to engage or put in the hard work - then this is simply not for you (and - quite rightly - that's not the HomeServe way!)

5.0
3 Nov 2017

The HomeServe Family

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I often have said that it is only when times get tough that you truly understand the support you have around you. Well times recently got extremely tough for me to the point that I truly let myself down. Other organisations who do not have the caring Culture of HomeServe may have taken an extremely dim view of my situation but certain members of our Senior Leadership team including our CEO did the complete opposite. It was their support and desire to help me in my time of need that turned my situation round in both my work and home life. One particular message has stuck with me, which was when the CEO said “The more you need me the more I’ll give”. Am I surprised by this response, not at all. The Culture of this organisation is way above any I have worked in before. Two main Charters drive the company focus, our Customer Charter and our People Charter and unlike most organisations these are not just decorations on the walls but drive the way the organisation works. If you have the right ethics and morels there is no better organisation to work for. I don’t believe the people who helped me will ever fully understand the impression they have left and the difference they have made. This Company is a truly magnificent place to work hence the title “The HomeServe Family”.

Cons

I have no negatives to share

avatar
HomeServe Response
8y
This is so great to read, I’m really glad that you received the support you needed. Thanks for taking the time to post a review.
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Glassdoor has 1,253 HomeServe reviews submitted anonymously by HomeServe employees. Read employee reviews and ratings on Glassdoor to decide if HomeServe is right for you.