Does Horatio pay their employees well?

According to anonymously submitted Glassdoor reviews, Horatio employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Horatio. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Horatio?

91% of Horatio employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Horatio 4.3 out of 5 for work life balance, 4.3 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Horatio?

Customer Service Representative (12) , Associate (6) , Customer Service Associate (6) , Customer Service Agent (3) , Customer Experience Associate (2) , Manager (2) , Team Lead (2)

What are the pros of working at Horatio according to real employee reviews?

"Free food and happy hours" ((in 8 reviews)); "Good work environment when the company first started off" ((in 4 reviews))

What are the cons of working at Horatio according to real employee reviews?

"Pay is low and it is bi" ((in 4 reviews)); "Poor management" ((in 3 reviews)); "No bonuses and not a lot of packing spaces" ((in 3 reviews)); "Disrespectful Senior Leadership" ((in 3 reviews))

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Horatio

Horatio Reviews

4.1

91% would recommend to a friend

(58 total reviews)

Jose Herrera

86% approve of CEO

73% positive business outlook

Ratings by category

4.9

Diversity and inclusion

4.3

Culture and values

4.3

Work/Life balance

4.0

Career opportunities

3.9

Senior management

3.8

Compensation and benefits

Horatio has an employee rating of 4.1 out of 5 stars, based on 58 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Horatio employee rating is in line with the average (within 1 standard deviation) for employers within the Human resources and staffing industry (3.8 stars).

Reviews by job title

58 reviews

5.0

22 May 2026

Positive work environment but unprepared leadership

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Good work environment Nice organizational culture Free snacks

Cons

Leaders may not be prepared well enough Unexpected changes

3.0

6 Feb 2026

Bueno para comenzar

Customer service associate

Recommend

CEO approval

Business outlook

Pros

La oficina es agradable Hay muchos managers agradables

Cons

El salario no es competitivo

4.0

2 Feb 2026

.

Associate

Recommend

CEO approval

Business outlook

Pros

Good work enviroment Free lunch Activities Happy hour each friday

Cons

Low salary Work on site

Viewing 1 - 3 of 58 Reviews

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Positive work environment but unprepared leadership

Bueno para comenzar

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