Houst Reviews

Thank you for sharing your feedback, we take any allegations of discrimination and mental health & wellbeing very seriously. As you did not contact HR during your time at Houst to arrange a meeting to discuss either of the issues raised, we request that you please contact us offline as we will look to conduct a formal investigation. In regards to mental health we have a policy to reach out to any member of staff who might be struggling. We also offer financial assistance for staff attending therapy or counselling as part of our employee benefits package. At no point in time has a formal complaint about discrimination ever been raised at Houst, so we find these particular comments incredibly concerning. We are very proud to have a diverse workforce and have a strategic diversity agenda, at every point of the employee lifecycle. As part of our recruitment process we ensure that it is inclusive and accessible to everyone and regularly assess our recruitment data to ensure we are meeting our diversity agenda. Unfortunately there are sometimes occasions where members of staff do not pass their probationary periods. Whilst we can understand that this is disappointing, in order to ensure the business operates effectively, we are only in a position to retain staff who we feel are capable in the role and pass their probations. As we very much want to give everyone a chance to improve and develop, on certain occasions we will extend the probationary period.